Adventist HealthCare Shady Grove Medical Center Emergency Room

S. F. 

on Google

2 weeks ago

Partner was taken to the hospital in an ambulance and the entire experience took 7 hours. They did CT scans, blood and urine lab work…took the doctor almost 3 hours to come in to talk to us, just to tell us everything was good and normal. He hadn’t eaten all day and was feeling light headed but wasn’t allowed to eat until he talked to the doctor, so that 3 hour wait was excruciatingly painful. Horrible communication and service. 

M I 

on Google

2 weeks ago

This review is only about the emergency physician, Mengyang Liu. After a visit to the emergency department, his office sent a bill for $1,700, which is outrageous considering he spent barely a couple of minutes with me. My insurance declined his claim and instructed that I should not be billed directly, stating that the documentation provided did not support the level of service billed. After 10 months, Dr. Mengyang Liu billed the insurance again, this time for $1,150. I don’t believe this charge is justified for the few min... read more

Michael Callahan 

on Google

2 weeks ago

Best ER in MO CO! No waiting! Exceptional staff. If you are lucky enough to be near here (and I'm in Poolesville and that's close enough), definitely go there in an emergency. 

Fuzi 

on Google

a month ago

I am writing to express my serious concerns regarding the service at Shady Grove Hospital's Emergency Room. My experience, and that of other patients I observed, showed a concerning lack of timely and attentive care. Patients seeking urgent medical attention were subjected to wait times of up to five hours in the waiting room before being seen. The medical staff, including both doctors and nurses, appeared indifferent to patient needs and inattentive to their health. The hospital's focus seemed to be more on financial proces... read more

Rima Banerjee 

on Google

a month ago

Compared to Germantown ER , this felt like day and night. Erick , you are a wonderful Nurse and thank you for taking care of me so well while I was in so much pain . I cannot remember the name of the PA ( 08/13 ) but she was excellent . She really paid attention to the fact that I needed something for my pain till I could get the surgery. Shady Grove ER has improved from 2013 when it was a disaster. Erick , thank you again and the P.A. too.