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ADT
- Home & Garden
- Marietta, GA
About this business
Location details
885 Franklin Rd SE, Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been a customer for 11 years, and this experience has been incredibly disappointing. No one seemed able to properly handle my issue or connect me with someone who could. After being transferred between 5–6 different people and departments, the only resolution offered was $10 off for the next two months—without any real explanation or meaningful solution. For 11 years, I’ve never missed a bill or so much as called about my system. The only reason I did recently, was to have a professional come out to replace the sensors ... read more
Driver 29A678 needs to be drug tested and given a drivers corse, she must be one of those affirmative hires
A year ago I hired this company, and they told me I could cancel the service at any time. Now they're telling me that if I cancel, I have to pay a $1,300 penalty... and that's not all, the cameras don't work and they haven't come to repair them.
We moved into a new home and ADT has been nothing but a nightmare. A tech came on 9/18, couldn’t get the system set up, said he’d mail batteries and we’d have to do it ourselves, then booked a “digital appointment” for 9/22. When ADT called, the rep had no idea what the tech had done and basically told us it was our job to figure out installation. We canceled within the 3-business-day window, but a week later no one came to pick up the equipment. Instead, ADT billed us $53 for a month of service we never got and is now claim... read more
I was moving to my new house and was told by one of ADT’s employees that I didn’t need to bring my equipment with me because they would replace all the same equipment that I purchased I explained to the young man by the name of Scott Adam that I paid 1800 dollars for this alarm system and why should I leave it for someone else to just move in and pay nothing except monitoring fee? The balance of what I owed on the 1800.00 was 112.00 and all I would have to pay was 47.00 monthly for 24 months of monitoring and get the equipme... read more
Frequently asked questions about ADT
How is ADT rated?
ADT has a 1.2 star rating with 26 reviews.
When is ADT open?
ADT is closed now. It will open tomorrow at 8:00 a.m.
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