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Acura of Bellevue
- Car Dealers
- Bellevue, WA
About this business
Welcome to Acura of Bellevue! We would like to thank you for taking the time to visit us and learn more about our dealership and team. We are a family owned and operated single point store since 1986. This Acura dealership is our only focus. We are a team of 75+ employees who strive every day to make Acura of Bellevue a great place to work. Making this a great place for our clients to get their automotive needs taken care of, all while providing the best value for you. Given the opportunity to earn your business, we will nev... read more
Location details
13424 NE 20th St, Bellevue, WA, 98005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I would never buy an Accura after my experience in Accura Bellevue, customer service from sales rep was very bad, probably the person was having a bad day and thought I wasn't thinking in buying for real, and judging me by being a female and alone. At the end of the day I decided buying in a different place. I had a very angry and inpatient treatment and felt really bad there, I would never go back there and would never think about even considering this brand again. The worst is that the sales rep is described as "senior" sa... read more
The service department is not very competent. I used to work for Honda service and I am pretty certain that we would not be allowed to return a vehicle to a customer with a tire light on, especially after performing a service/inspection/tire rotation and said light was not on a drop off. Also would not be allowed to return a car to a customer with a giant screw in the tire that was apparently "overlooked" at drop off and during the entire service appointment where the car was in their care for 4+ days. But the only explanati... read more
Business response:
Greetings Shelly Bellavita, We apologize for the experience you encountered. We wanted to look into the matter further but we are unable to find any service records under your name. If you wish to discuss this matter further you may contact us at 425-644-3000 or info@acuraofbellevue.com, have a great day. Sincerely, Acura of Bellevue
RecommendedI ventured over to Acura Bellevue when having a terrible experience in Lynnwood; but loving my Acura knew I would probably é sticking to the brand when looking for a new car. This weekend when looking for an SUV, I walked in with an appointment, went on a test drive and got numbers for the vehicle I wanted. Rob Lee helped me and was on top of everything. When I came in to fill out my paperwork today, my car was ready, the paperwork was all prepared and there was literally no waiting. I was apprehensive about buying a car dur... read more
Business response:
Greetings Clorae Baca, Congratulations on your new Acura! We are thrilled to hear that you had a great buying experience with Rob Lee and we thank you for the great rating as well as taking the time to share your kind words! If we can ever be of any assistance please do not hesitate to contact us at 425-644-3000 or info@acuraofbellevue.com, have a great day and enjoy your new SUV! Sincerely, Acura of Bellevue
If your looking for a right person to deal with, Mr. Jeremy Seager is the MAN you looking for, whenever or Wherever (CA)you are, he will be there to answer question,help you for a deal and till you complete the sale. He will be their with you even in his day off. Thank you sir.
Wish I could give 0 star because of their customer service is really b******t. The sale man, Rob Freidman is the most terrible one I had ever worked with. Since I walked in and out, no hand shaking, no smile, no water, only pushed me to “COMMIT” buying a car before giving me any detail about the price. No negotiate even the add-on of protection package. What kind of this business? And add 14% for tax, license & registration fee on top of the car price + accessories, how could he come up with that number? Gave me the price fo... read more
Frequently asked questions about Acura of Bellevue
How is Acura of Bellevue rated?
Acura of Bellevue has a 4.7 star rating with 1,784 reviews.
When is Acura of Bellevue open?
Acura of Bellevue is closed now. It will open at 7:00 a.m.
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