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Acura at McGrath Downtown Chicago

4.4

About this business

Location details

1301 N Elston Ave, Chicago, IL, 60642, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.42,773 reviews
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Irene's profile image
9 years ago

Doing business with McGrath Acura was the most pleasant experience I have ever had purchasing an automobile. The sales staff was friendly and certainly not pressure a sale...not to mention very good pricing. I would highly recommend! 

kathy's profile image
10 years ago

Fast response 

Jure's profile image
10 years ago

Not very helpful. Did not listen to my needs. Poor customer service. Would not buy from there. 

Christine's profile image
Christine 
11 years ago

Dealer responded, however stating on their information " if we are too far for you we will come to you" That was not true when I inquired. 

Desiree's profile image
Desiree 
11 years ago

A few hiccups here and there but overall, a good experience. Hiccups? I was given a different price via email than when I got there ($1,000 higher face to face). Financing team expressed "I cannot believe you are approved for $xx at xx%" a number of times, which to me was very irritating to say the least. The car had surface scratches and when I spoke to them about it, a comment "You bought a USED car." was made. 

Megan's profile image
11 years ago

Great place! 

darryl's profile image
11 years ago

Salesperson was very rude. I wouldn't waste my time anymore . 

jim's profile image
12 years ago

very good and helpfull 

omarshabbir's profile image
omarshabbir 
12 years ago

Drove a long wayand got to the delaership as a serious buyer; was made to wait for a long time. The associate made me wait for atleast 30 minutes at his desk appearing after every 10 minutes. I left a message for him that I will be back later. The associate caled me up after I left and was very very rude; he told me I was selfish and self centered (in addition to a lot more) for expecting to be treated like a king. While I was talking to him and explaining that I was short on time and had left a message for him he hung up. 

Frequently asked questions about Acura at McGrath Downtown Chicago

How is Acura at McGrath Downtown Chicago rated?

Acura at McGrath Downtown Chicago has a 4.4 star rating with 2,773 reviews. 

When is Acura at McGrath Downtown Chicago open?

Acura at McGrath Downtown Chicago is closed now. It will open tomorrow at 9:00 a.m. 

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