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Action Small Appliance Service
- Home Services
- Bellevue, WA
About this business
Specialties We are a small appliance sales and repair store specializing in the sales and maintenance of small home appliances including expresso makers, vacuum cleaners and beauty products. We also sharpen blades for beauty clippers and animal hair clippers. Appliance Repair company that provides outstanding service to all customers. We have skilled technicians that will do the job right. History Established in 1953. Our business was started in 1918 by Mr. Grover Burke who opened City Electric & Fixture Co. in downtown Sea... read more
Location details
1500 145th Pl SE, Ste 3, Bellevue, WA, 98007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Avoid the hassle – My Kitchenaid mixer's motor isn't running correctly. I called to ask how much it would cost to get a repair. He said he couldn't tell me until he looked at it. I then asked him if the whole motor would need to be replaced what would be the coast as I don't want to pay a repair cost equal to replacement cost of a new mixer. I figured a full motor replacement would be the worse case scenario. The guy refused to tell me how much it would cost or what his labor fees are. He did say he charges $20 just to bring... read more
Horrible experience – The place was recommended to me by Kitchenaid as Kitchenaid certified repair shop. I read reviews, which weren't too great, before I called. I decided to give it a try anyway. I was shocked! The guy was so rude, almost psychotic. When I asked him to be polite he got even worse and then out of the blue started laughing. I don't understand how they manage to stay in business. I called back Kitchenaid to complain.
Be aware: this man is not normal – This is a "flame on" personality. Very nasty. Very ugly. I am a calm non-confrontational person and feel hurt and angry about his behavior with me as his customer. I left a small appliance which was under warrantee. You should make a note on your receipt of the date you dropped off your appliance. Then you'll want to make a note of when he predicts he'll finish the work. On that very day you'll need to start calling. Expect nasty replies, lies, excuses and flaming bad temper. If you go to h... read more
I'd rather throw it away than take it here. – I wish I could give them no stars. If these people had some competition, perhaps they would at least be civil to you.
Owner has antisocial personality disorder – I agree with others, owner is a total D-head. I asked him if they charged a basic fee for looking at the appliance and he said no. But he said, WE DO charge a fee if you want it put back together before we send it to you. He doesn't try to hide the sarcasm in his voice at all. I'm sure the guy rarely, if ever, gets layed.
Action Small Appliance Bellevue – I had an okay experience here. I took my vacuum in and it was repaired under warantee, but they did take longer than I expected. Their appliance "bedside manner" isn't the best, but I don't really expect charm school quality from the blender guy, either. I'm going back to get my steamer repaired -- wish me luck! Will let you know.
Keep this bad service away, for more happy customers! – I totally agree with previous reviewers who rated 1 star for this store. I'd better to skip my story since I start to be angry when I recall the experience. Just don't know how it can still survive as it keeps hurting people who help it to run its business. The owner/employee is one of the rudest and dishonest men that I ever met. Very bad service at all. If you have left your small electronics in his room, you'd better forget it and buy a new one so you can save your s... read more
Worst attitude and customer service ever seen – Agree with first reviewer completely. The primary owner/employee at this store is downright rude and unfriendly. He tries extra hard to increase customer pain and refuses to give work order number / receipts for warranty repairs
Don't Trust Them!! – Terrible customer services. They really don't know anything about vacuums. It takes them over a week just to do an assessment of what's wrong with the vacuum, but in reality they are reading the manuals in order to figure out what's wrong with it. Don't bring you appliance there...it will never work again!
Frequently asked questions about Action Small Appliance Service
How is Action Small Appliance Service rated?
Action Small Appliance Service has a 3.3 star rating with 29 reviews.
When is Action Small Appliance Service open?
Action Small Appliance Service is closed now. It will open tomorrow at 9:00 a.m.
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