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Action Mechanical Inc

4.1

About this business

Action Mechanical’s licensed professionals provide excellent service and customer care towards our services of plumbing, heating, and cooling systems. As a part of the Rapid City community for 31 years, Action Mechanical has gained a reputation for being a leader in HVAC services for both residential and commercial customers. 

Location details

1856 Lombardy Dr, Rapid City, SD, 57703, United States

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4.1331 reviews
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Tara Vander Wal's profile image
Tara Vander Wal 
4 years ago

Furnace quit on Friday midday. Saturday someone came out to assess the situation. Monday they came with what was believed to be the part. Put it in, were rude when asked a question about the thermostat and left. An hour later no heat. Came back and apologized for the rudeness because my mom was correct when asking. Said they needed a thermostat and would be back tomorrow. No calls and no show. Still without heat. Poor customer service. 

Joel Wasserburger's profile image
Joel Wasserburger 
recommend  Recommended
4 years ago

The best customer service you will find, best pricing, best work, you just can’t go wrong with Action 

Ed Brumbaugh's profile image
Ed Brumbaugh 
recommend  Recommended
5 years ago

Awesome job today, thank you! Called this morning at 7:01 to get someone to look at an issue we were having with our heating system (boiler). Technician arrived within 20-min of my call. He was professional, knowledgeable, and friendly... diagnosed and fixed our issue quickly. Great service experience both on the phone and especially in person ... highly recommended to family and friends. Definitely our first call for service. Thanks again! 

Richard Miller's profile image
Richard Miller 
5 years ago

Have been a customer for several years. Service usually good.....but not now. Have one a/c not working and another right next door wanting service on. It is an emergency as we have guest moving in Friday. They do advertise 24 hour emergency service but fail to provide it. The receptionist answering the phone disconnected me the first time and was pretty blunt (see snotty) the next. Finally got a hold of Jason who wasn’t much better. The best they could do is two plus weeks. So much for 24 hour emergency service. And so much ... read more

Krista Runge's profile image
Krista Runge 
recommend  Recommended
5 years ago

eric and his coworker were amazing. they were fast efficient and explained how to keep clogs from happening again. definitely recommend them! 

Anita Olson's profile image
Anita Olson 
recommend  Recommended
5 years ago

I want to thank Eric for coming out to our house and spending the whole afternoon getting our sewer unthawed. he was awsome. I would call action mechanical again cause they came right out. great job Eric. 

Leah Anne's profile image
Leah Anne 
5 years ago

came the first time, didn't fix. supposed to show up again and a no show! still no fix! if I could give them a 0, I would! 

Kirk Lynch's profile image
Kirk Lynch 
recommend  Recommended
5 years ago

Always had exceptional service for HVAC for over 20 years. I do believe that I will be looking for another service company going forward. My experience with Jason this afternoon brought my temper to a boiling point. after speaking with Matt the following day regarding the issue I do believe he will do the right thing 

Desi Taggart-Luedke's profile image
Desi Taggart-Luedke 
recommend  Recommended
6 years ago

Thank you for getting the heat on! Service is amazing from the first phone call to completion and fast too!! Thank you again!! 

Frequently asked questions about Action Mechanical Inc

How is Action Mechanical Inc rated?

Action Mechanical Inc has a 4.1 star rating with 331 reviews. 

When is Action Mechanical Inc open?

Action Mechanical Inc is open now. It is open 24/7. 

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