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We are a cleaning firm, offering deep cleaning to carpet and upholstery, as well as hard surface cleaning (tile and grout, sheet vinyl, VCT strip and wax, hardwood floor care), air duct cleaning, and pressure washing - and we now are offering Concrete Floor Polishing! Please see our photos - these are all taken on our jobs! We offer our services for both home and office and always treat your place with the same care we give our home. We are certified by the IICRC and the Carpet & Rug Institute and hold an A+ rating with the ... read more
4210 W Ridge Rd, Greece, NY, 14626, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Don has been cleaning my carpets for a decade and always makes them look like new. He does an excellent job. I would highly recommend his business.
Business response:
Dear ******. Thank you for your review of our cleaning company! We greatly appreciate that you were able to take out time to share your experiences with our service. We will pass on your kind compliments to Don!
Don's company was referred to me by a friend and Don did a superb job cleaning my cream colored living room carpet. With a dog and young grand children, my carpet takes a beating. Don was able to make it look like new again. I will definitely be using Don again and recommending his company to friends and family.
Business response:
****, thank you so much for sharing with folks a review of your experience with us! The Better Business Bureau is a place for people to come for honest information on trusted businesses and for you to help us by spreading the word really means a lot. Moreover, it means so much to us to know that you are happy with the service we provided. It was a pleasure to meet you! Don and Donna
I first met Don 9 years ago when we got a new shelter dog (adult and 65 lbs) who had diarrhea his 2nd night with us on our bedroom carpet. He did a fantastic job cleaning that up as an emergency service and we've been using A-One ever since. I would trust him with the keys to my house but never have just because I have a day off a week anyway and he's such a pleasant and happy guy to chat with. He cleaned my living room just now and then showed me what was wrong with the flusher on my toilet as it had been acting up since ye... read more
Business response:
Hello *****! It was great to see you again. I can't thank you enough for sharing your experience with our company. Hard to believe it has been almost 10 years now! We are so blessed in Rochester to have such a great community of people to work for. It really means so much that you took the time to write a review! Thank you. Don and Donna
The work to do my rug cleaning was done efficiently, professionally and with excellent quality in the results. The worker (Don) was friendly and willing to answer any questions. Overall, an excellent job. I will be a return customer when our carpets require cleaning again.
Business response:
*******, thank you for taking the time to review our company and telling folks about your experience! We are very happy to know you are pleased with our service. We have developed your system over many years and much consultation with our customers like you. It was our sincere pleasure to meet you and to provide our cleaning service to you. Don and Donna
Don did a fantastic job of cleaning our carpets and upholstery. He was thorough and very professional. His equipment is very updated. The next day he returned to get his fans and made sure we were completely satisfied with his work. We would defiantly recommend him. Many thanks to Don for the great job
Business response:
Thank you for taking time to submit a review of your experience with our cleaning service! It was our great pleasure to provide carpet and upholstery cleaning for you. We are very happy to know you are happy and that other people who are looking for these types of services can be informed by your effort to provide feedback. All the best to you both!
We have been utilizing A-One Carpet Cleaning for several years. Don is extremely responsive to his customers' needs. You can depend on him to show up ready to go when he says he will and he communicates early and effectively if any changes occur. Despite heavy use of our 30 year-old carpets (puppies, spills and company), Don does a great job. No job seems beyond his capability (and we have had some tough ones over the years). We highly recommend A-One and Don for any of your carpet cleaning or restoration needs.
Business response:
Dear **** and ****, We thank you for taking out time to share your experience with our company's carpet cleaning service in your home. We sure appreciate the opportunity to come back to provide deep cleaning for you and thank you for you kind words. It was great to see you both again and best wishes for a happy and healthy 2019! Don and the A-One team
I highly recommend utilizing the services of this company, not to mention the exceptional customer service provided by Don. My carpets look like new, the house smells great , and he is very accomodating (I had a specific date and needed the job completed in a specific time frame), he exceeded my expectations.
Business response:
Dear *****. Thank you for submitting a review of our cleaning company. We greatly appreciate your kind words and for taking time out to share with other people how we did when we're at your home. We are so happy you were pleased with the service and that you noticed a freshness as well as visibly clean carpeting! It is our goal to provide our customers the same cleaning results that we would want in our own home. And it goes without saying that we never tire of hearing from customers that they are happy! Thank you again ****... read more
Have a rather large rental property with carpeting throughout. I had anticipated having to replace the carpeting as last tenants chose not to vacuum or take shoes off etc. I have to say I was amazed at the results. Don (the owner), HEPA vacuumed all carpets before steam cleaning and the carpets look like new. I would highly recommend A-One Carpet for any of your carpeting or hardwood refreshing projects. Nice work Don!!!
Business response:
Thank you **** for taking the time to write a review of your experience with us. I appreciate your kind words and your explanation of how we clean carpetibg and the equipment we use! It was a pleasure to meet you and thank you for your business and again for taking time out to review us. It really means a lot. Happy Holidays to you and family!
I can’t say enough about A-one. The job was done OUTSTANDINGLY! The carpets look brand new again. Super job!
Business response:
Thank you ******* for your review of our business. We really appreciate it that you took time out to share your experience with our carpet cleaning service. We are especially happy to know you are pleased with the cleaning results! It was a pleasure to meet you and we wish you a wonderful holiday season.
A-one Carpet Cleaning & Restoration has a 5 star rating with 96 reviews.
A-one Carpet Cleaning & Restoration is closed now. It will open tomorrow at 8:00 a.m.
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