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5 STAR HOME SERVICES INC
- Heating & Air Conditioning/HVAC
- Las Vegas, NV
About this business
Our professionals arrive at each service appointment with a fully stocked work vehicle containing state-of-the-art tools and quality parts that are commonly used in most plumbing, air conditioning and heating service visits. Whether you need emergency service or you want to schedule a new installation, upgrade, or tune-up, our professional technicians are ready, willing, and able to arrive swiftly with company identification, a free estimate, and affordable pricing.
Location details
2702 S Highland Dr, Las Vegas, NV, 89109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Argo was excellent today. He was very prompt and efficient and took care of the problem like a pro!! I appreciate his honesty above all. I hope I get to use him again.
Business response:
<p>Dear Jocelia,</p> <p>Thank you very much for your review, we appreciate the feedback, which helps us to better and perform even better service for our customers.</p>
Awesome, Art was quick and efficient. Would be calling him back for any problems in the future
Business response:
Thank you very much
Art was very helpful with fixing my old spigot. Would definitely recommend!
Great service has been performed. Highly recommended. Technician was great, customer service was awesome.
5 Star Plumbing is the best! The technician, Argo is very knowledgeable and takes care of all my Plumbing issues!
Business response:
Thank you very much for your kind words.
Our home needed the water heater replaced and the technician was not on the on time but very informative and answered all our questions with regards to the water heater. I called customer service to confirm our appointment and they also assured me that under the warranty that is will be covered 100%. Not only with a patient with me but they answered all my questions and explain to me exactly what they were going to do and offered me recommendations on how to best go about maintaining the new water heater. Great overall exper... read more
44 minutes 1 pipe $650.00 5 Star was sent to us by ******** **** ******, who charged a $125 service fee. Our plumbing issue was not covered by AHS (which kept our $125 service fee), and 5 Star told us that in order to fix the problem, they would need to tear out drywall, or cut into stucco or both. They would need $650.00 before they would schedule service. Since they had been referred by ***, I thought they were respectable. Silly me.... They showed up for the appointment, said they wanted to see if the outside pipe could b... read more
ART from 5 star home services came to my home this afternoon and I have to tell you how very happy I was, not only with their professionalism but with how kind and amiable they were. ART is very professional Technician, so he was able to quickly and efficiently detect the trouble and to repair it without unnecessary expense. I am breathing a huge sigh of relief and am ever so thankful! If I need to use a plumbing service again, I will not for one moment hesitate to contact "5 Star Home Services, Inc". Job Well Done ART!!
Business response:
Greatly appreciate the kind words, thank you for taking time for the feedback.
Very unprofessional Company, technicians are uneducated and made more damage when left. This company did a repair on my AC in October as a vendor for my home warranty. The technician Jerry ((I was told that was his name) had no idea of what he is doing and replaced a part that didn't have to be replaced. Quote "I can't find anything wrong, so the only thing I can do is replace this" and showed me some small part.'" Of course, the air never came on, I recalled the job, he had to come back and when he arrived, he had poor atti... read more
Business response:
<p>Dear Daniella,</p> <p>Jerry, our technician didn't replace an unnecessary part, your unit was loosing refrigerant, we did a leak test, but weren't able to pinpoint the exact location, hence the tech added dye into system and charged with refrigerant, which is standard procedure for microscopic leaks. We never got call back from you after.</p>
Frequently asked questions about 5 STAR HOME SERVICES INC
How is 5 STAR HOME SERVICES INC rated?
5 STAR HOME SERVICES INC has a 4.4 star rating with 572 reviews.
When is 5 STAR HOME SERVICES INC open?
5 STAR HOME SERVICES INC is closed now. It will open at 7:30 a.m.
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