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3 Graces Spa
- Spas
- Austin, TX
About this business
Location details
6101 Balcones Dr, Austin, TX, 78731, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Poor service – I arrived to my appointment for a simple wax. They didn't even know what I was there for and they didn't have the right person there to perform the service. After two hours of the owner waxing my legs she left the room and told me the esthetician would come in to finish. I waited 10 minutes and was ready to up and leave not to mention steaming mad when the owner came back in and said the other person wasn't available but to please come back the next day. ARE YOU KIDDING ME? She was a name dropper ( I am not ea... read more
Business response:
We are sorry that you had a bad experience with you leg wax and encourage you to come in and talk with us. However, our owner was out of town on the date you posted, and we have not had ANY leg wax appointments in the last three weeks. Perhaps, you were thinking of a different Spa? Given that you reviewed getting wax from a different Spa three days earlier (and we know that you have to wait at least three weeks between waxing), perhaps you confused the Spas?
Perfect, Just Perfect – I used to be a consistent client at another popular day spa in Austin, but one day my coworkers were raving about 3 Graces Spa, so I decided to give it a shot. The treatment I picked was the cranberry sugar scrub, followed by a 60 minute deep tissue massage using the same flavor. I have never felt so pampered. The massage therapist I was with was excellent, and the wine at the end was the icing on the cake. Having had recent knee surgeries the previous year I am always hesitant about switching over to... read more
Business response:
Thank you for your kind review. We strive to provide excellent customer service. Our massage therapists and estheticians are carefully selected for their desire and ability to satisfy client requirements.
Northwest Hills retreat for rejuvenating day spa services plus physician-supervised medspa treatments. – Surrender yourself to the healing treatments at this full-service spa. Indulge in treatments like customizable facials and peels, massage, face and body waxing (Brazilian offered), manicure and pedicure, body wraps and scrubs. Fool father time with the Med Spa menu which includes Botox, dermal fillers, microdermabrasion or a chemical peel. Laser treatments include non-invasive liposuction, permanent hair removal and laser... read more
hold on to your wallet – I went to 3 graces for a chemical peel consult. I left being "consulted" on almost every procedure that they offer. I was insulted. Hold on to your wallet.
Business response:
We are sorry that you feel that you had a bad experience or that you do not like this spa. However, we checked our appointment book for two weeks prior to this post and we did NOT have any chemical peel consultations during this period. Perhaps you went to a different spa?
disorganized – When I go to a spa I expect a calm atmosphere and a well informed staff. The space is cramped, supplies stacked everywhere and I felt like I was being passed around. What I got instead of informatuion on what I came in for was a sales pitch for more services. I have since been to another Spa, which I loved and told them about my experince at 3 graces and they said this isn't the first time they have heard complaints. I will never go back to 3 graces and am so happy I found a much better "true" medspa!!!
Business response:
We find it unfortunate that our competitors have stooped the this level. We believe that it says very good things about 3 Graces when the only way our competitors can compete is to post threads like this.
I Loved it!! – Wow is the only word to describe my experience at 3 Graces Spa. It was my first time to have a massage by a professsional and I felt like I needed it. The moment you walk in it creates a feeling of calmness. I was treated very well by the staff, they were all friendly and everything looked so serene. I definately recommend any newbie or veteran to this spa. keep up the amazing work!! I will be back soon!!
Business response:
Thank you for you kind review. Our massage therapists are dedicated to providing the highest quality service. We look forward to seeing and serving you again.
relax... – i just left the spa and i feel so relaxed! it's the total package. what a lovely experience. i was treated like royalty. spotless, top of the line facility, expert staff, friendly and inviting. i have found my spa. - and i've tried quite a few.
Business response:
Thank you for glowing review, that's how we want you to feel! we hope to see you again soon, Sincerely, 3Graces Spa
Total relaxation....3 Graces Day Spa – I took my mother as a birthday gift and it was the first spa treatment of any kind for the both of us. The staff was very professional and very personable. We got an opportunity to speak with the owner, Ms. Samia and she even gave us some personal beauty tips, (olive oil is a secret skin remedy). My massage was done by Patricia who worked wonders on my back. My mother's massage therapist was Michelle, my mother couldn't stop raving about her. The entire atmosphere is one of relaxation. ... read more
best spa i have been too! – this is by far the best spa i have been to in austin! i went to 3 graces december of 2007 and recieved a day of services: deep tissue massage, a photo facial, hair removal on my legs and bikini area. as soon as i walked in was offered some snacks, water or wine, the service is so great and relaxing. my massage therapist, michele was the best. the massage was so good, she knew exactly where my back was hurting and needed massaging. after that i recieved my photo facial. i went in to get a photo fac... read more
Frequently asked questions about 3 Graces Spa
How is 3 Graces Spa rated?
3 Graces Spa has a 4.3 star rating with 71 reviews.
When is 3 Graces Spa open?
3 Graces Spa is open now. It will close at 5:00 p.m.
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