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6101 Balcones Dr, Austin, TX, 78731, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
3 GRACES IS NO GOOD! – No good! They try to up sell you and personally I thought the employee who administered my botox was stuck up! She seemed completely annoyed with her job. I will never go back! There are many places in Austin who do a much better job! TWO THUMBS DOWN!!!!!!!!!!!!!
AVOID THIS SPA. There are so many in Austin that are better – This was the worst spa experience I have ever had. I went for a photofacial. The owner did my treatment. The treatment room is in her office. She came in and out 4 times and then spent 10 minutes on my face talking incessantly the whole time. Then asked me to walk down a public hall with cream all over my face and wash my face in the bathroom. When I returned she dabbed on sunscreen as I stood in the doorway of her office. This place should be closed down. There a... read more
horrible laser service - DON'T GO HERE FOR LASER! – I had a Groupon for this salon. I found a separate deal for underarm service which was even less than the Groupon. My plan was to pay for underarm and then use the Groupon towards one of their more expensive laser services on my face. I wanted to start with underarms since I had never done laser before and didn't want to risk anything happening to my face in case the laser service wasn't any good. Thank goodness I didn't let these people touch my face. The first two appts w... read more
Great Spa and Great prices – I love 3 graces. The atmosphere, people and prices are so wonderful. I go for foto facials and have had brilliant success. My skin has changed completely and I look around 28 years old now...(I just turned 41) Other spas and derm offices charge so much more for less results. I highly recommend 3 graces and am not sure where the unfavorable reviews have come from. My experience has been nothing but positive, and everything Samia has recommended for me has only increased my youthful appearance. Lov... read more
Burned by legs, had scars for over 8 months – I went to have some hair laser removal on my legs summer of 2008. The biggest mistake ever. It wasn't my first time to have my legs lasered, but it was my first time at 3 Graces, and absolutely the last. I started to get a funny feeling when the owner that lasers my legs said we didn't need to wear any glasses. She also said that my daughter would be fine too, and she was 2 at the time and in the room with us. Now for anyone that has ever lasered before the light from the laser c... read more
AMAZING EXPERIENCE – I came to 3 Graces for microdermabrasion as well as Prevelle filler for my lips. I was beyond impressed with the results of both procedures. Margerite administered my microderm (something I've had done many times before at various spas). The results were the best I've ever had. Michelle, the medical aesthetician, did an amazing job on my lip filler. I have had my lips done at APSI Skin Care many times before and gotten mediocre (sometimes lumpy, sometimes uneven) results. Not only is 3 Graces more afford... read more
Very Rude!!! – I wish there was a way to give a negative star rating! I had an appointment scheduled for 2 pm, received a call stating they were overbooked and had rescheduled my appointment for 130. I called and told them I would be late for the earlier appointment, was told no problem they would make it work. Upon my arrival the rude esthetician told me she could not see me because I was terribly late. She then decided to treat me anyway. The 30 minute appointment took all of 10 minutes, not exactly what I thought I was pa... read more
Priscilla is an amazing masseuse. – I've had maybe 30 massages in my life, and this was definitely the best so far. This was my first time there, and Priscilla is an incredible masseuse. A friend came with me, Julie was her masseuse, and she said it was excellent. The rest of the experience was great: the space is beautiful, the guy at the entrance was nice, and they were generous with wine and baklavah before the service, and water afterwards. Even details like the massage oil - really high quality lotion that moisturized a... read more
There must be better spas in Austin... – I find it interesting that every time this spa has a negative review they respond by claiming that they never had appointments of that type when the reviewer was there and that they must be "confused with another spa". Hmm. Why not just admit mistakes??? The denial is childish and unprofessional, and hard to believe. Anyway, I have been to 3 Graces a few times. After the second I decided that was the last time. I had a massage and eyelashes tinted. The massage was fine, I have no comp... read more
Business response:
We asre sorry that you had a bad experience here at 3 Graces, as it is the exception rather than the rule. We wish that you would have brought the poor service to our attention when you were here so we could have addressed it then and had you happy when you left. We take customer service very seriously and have instituted corrective actions with the employees in question. Even so, you could still come in to discuss this situation with us if you like. While you may not like it that we check the reviews with our books - it is ... read more
3 Graces Spa has a 4.3 star rating with 71 reviews.
3 Graces Spa is open now. It will close at 5:00 p.m.
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