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24 Hour Fitness

3.1

About this business

This business offers health and fitness services. 

Location details

887 Pelham Pkwy, Pelham Manor, NY, 10803, United States

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WeekdayScheduleStatus
MonClosed
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 2:00 p.m.
3.1619 reviews
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Duke D's profile image
Duke D 
5 years ago

Club is closed but they're still charging members. Instead of suspending charges, they are just adding more days to the END. Who in the right mind wants to add more days at the END of their membership if they're canceling? This is just greedy and money-grabbing in a time of global crisis. Absolutely pathetic. 

J Y's profile image
5 years ago

24 hour fitness is still billing their members even when closed! I want to cancel now! They have no one answering their phones! They need to freeze all accounts during these times. They sent an email stating they will take our money until April 16. Why they don't stop withdrawing intermediately and return the money they already took from people. 

Vance S's profile image
Vance S 
5 years ago

They wont let their members freeze their membership and still billing us for their closed gyms. I don't need their app, I need their equipment and the space. I need to save money right now so i'd like to freeze my account but can't reach anyone for assistance. 

Raihaan C's profile image
Raihaan C 
5 years ago

Charging me membership fees despite being closed due to the COVID-19 virus. They have made it impossible to contact them. they have shut down their call centers and the website isn't processing any customer request they need to free payments like every other gym has. They are billing payments for a service we are unable to use. 

Mot H's profile image
Mot H 
5 years ago

Amazing how corporate greed takes over and people show their true selves. PLACES LIKE GOLDS GYM ARE NOT CHARGING A PENNY AND HAVE FROZEN EVERY MEMBERS! Remember that gym people! Meanwhile 24 hour fitness is charging customers and won’t let them cancel or freeze! Amazing! I hope you get what you deserve for doing this to people. I hope the virus fully engulfs you and your loved ones. 

david g's profile image
david g 
5 years ago

24 hour fitness business practices are fraudulent and shady....charging members to use the gyms while they are closed is simply despicable when many people are out of work during this crisis. Other gyms including LA Fitness are doing the right thing by freezing all monthly charges but this company takes the low road. Disgusting ! 

Amanda K.'s profile image
Amanda K. 
5 years ago

I find it absolutely disgusting you continue to charge your customers for services they can no longer use during this nightmare! Not only that! We went with 24 hour fitness for exactly that! The fact that you were 24 hours, now you aren’t even that! 4am to midnight is not 24 hours and doesn’t fit my schedule. False claims seem rampant throughout this company and I am disgusted with it. I’ll be returning to planet fitness when my contracts are up. 

Justin W's profile image
Justin W 
5 years ago

Continuing to autocharge members even during a global pandemic. Does not allow anyone to cancel or freeze their accounts. 

Rex T's profile image
Rex T 
5 years ago

Taking dues while closed is ridiculous and disgusting why would you even consider charging people 

Frequently asked questions about 24 Hour Fitness

How is 24 Hour Fitness rated?

24 Hour Fitness has a 3.1 star rating with 619 reviews. 

When is 24 Hour Fitness open?

24 Hour Fitness is open now. It will close at 11:00 p.m.  

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