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215 West Apartments
- Apartments
- Chicago, IL
About this business
215 West is located in the heart of Chicago's theatre and financial district, footsteps from the best shopping and dining in Chicago; not to mention, close to public transit, the lake, work and so much more. Select from beautifully designed apartment homes with sleek and modern finishes and top of the line appliances. We offer spacious studios and convertibles, one bedroom or one bedroom plus dens, to two or three bedroom residences.
Location details
215 W Washington St, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Very happy with how smooth of a move in and the very kind staff. Shout out to April and Pam at front office who were so great. Apartment was very beautiful when I moved in
Business response:
We're grateful for your positive feedback and are thrilled to hear about your smooth transition into our community. It's wonderful to know that April and Pam were able to assist you and that you found your new home beautiful. We're here to make your experience even better. Sincerely, The 215 West Management Team
Verified Renter Great community and great location! Maintenance very fast and helpful. Quick response from management. Walk distance Proximity to office very convenient
Business response:
We're grateful that you appreciate our community's location and our prompt maintenance and management responses. We strive to make our community a convenient and enjoyable place to live. Sincerely, The 215 West Management Team
Verified Renter The concierge team was super helpful in assisting us with the moving last afternoon. Kudos to the team for making it seamless along with the person who was in the basement to lend us the dolly.
Business response:
We appreciate your kind words and are thrilled to hear that our concierge team was able to assist with your move. It's always our goal to make transitions as seamless as possible. Thank you for recognizing their efforts! Sincerely, The 215 West Management Team
Verified Renter Amazing place to live! The amenities are great and so is the management team! 24/7 security also they try to do monthly events which is fun!
Business response:
We are happy that you're enjoying the amenities and our efforts to create a vibrant community. Your kind words about our management team are also greatly appreciated. We strive to make our living community a wonderful place for everyone. Sincerely, The 215 West Management Team
Verified Renter Have lived here for two years and each year during our renewal process the renewal people are rude don't think we want to stay because of them. They area also slow with repairing things and don't repair things properly half the time and they have to come back. Washing machine broke three times and solution was them giving me access to another apt that was empty on my floor to do laundry until it could be fixed. It broke again about a week later and the fix they offered was just do half loads because the washe... read more
Business response:
We are truly sorry to hear about the issues you've experienced. It's important to us that all our residents have a positive experience, and we regret that we haven't met your expectations in some areas. We would like to discuss your concerns further and find ways to improve your experience. Please reach out to us at 1 855-734-4925 or 215westmgr@willowbridgepc.com at your earliest convenience. Sincerely, The 215 West Management Team
Verified Renter Everything was nice and easy. Only part that kind of gave me a hard time was scheduling the elevator. Especially when it’s book for 3 other residents
Business response:
We appreciate your positive rating and are glad to hear that your experience was generally smooth. We understand that scheduling the elevator can sometimes be challenging, especially during peak times. We're continually working on improving our processes to ensure a more seamless experience for all our residents. Sincerely, The 215 West Management Team
Verified Renter Great place to live, fantastic location, nice amenities and wonderful maintenance team! We have lived here for four years and Would definitely recommend 215W to our friends!
Verified Renter great great experience so far living in the building. it's been through some renovations this year and it's been an upgrade to the living experience.
Business response:
We're happy that the recent renovations have enhanced your living experience. We strive to continuously improve and provide a comfortable environment for all. Sincerely, The 215 West Management Team
Verified Renter Residence is always kept up nicely. The staff who run this place are all nice and give excellent care to me and everyone else. Thank you for caring and protecting us all.
Business response:
We appreciate your kind words and are happy to hear that you're enjoying your experience with us. Our team strives to provide excellent care and maintain a pleasant environment for all. Your acknowledgment means a lot to us. Sincerely, The 215 West Management Team
Frequently asked questions about 215 West Apartments
How is 215 West Apartments rated?
215 West Apartments has a 4.6 star rating with 228 reviews.
When is 215 West Apartments open?
215 West Apartments is closed now. It will open at 9:00 a.m.
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