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215 West Apartments
- Apartments
- Chicago, IL
About this business
215 West is located in the heart of Chicago's theatre and financial district, footsteps from the best shopping and dining in Chicago; not to mention, close to public transit, the lake, work and so much more. Select from beautifully designed apartment homes with sleek and modern finishes and top of the line appliances. We offer spacious studios and convertibles, one bedroom or one bedroom plus dens, to two or three bedroom residences.
Location details
215 W Washington St, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Have lived here for two years and each year during our renewal process the renewal people are rude don't think we want to stay because of them. They area also slow with repairing things and don't repair things properly half the time and they have to come back. Washing machine broke three times and solution was them giving me access to another apt that was empty on my floor to do laundry until it could be fixed. It broke again about a week later and the fix they offered was just do half loads because the washe... read more
Business response:
We are truly sorry to hear about the issues you've experienced. It's important to us that all our residents have a positive experience, and we regret that we haven't met your expectations in some areas. We would like to discuss your concerns further and find ways to improve your experience. Please reach out to us at 1 855-734-4925 or 215westmgr@willowbridgepc.com at your earliest convenience. Sincerely, The 215 West Management Team
Verified Renter Everything was nice and easy. Only part that kind of gave me a hard time was scheduling the elevator. Especially when it’s book for 3 other residents
Business response:
We appreciate your positive rating and are glad to hear that your experience was generally smooth. We understand that scheduling the elevator can sometimes be challenging, especially during peak times. We're continually working on improving our processes to ensure a more seamless experience for all our residents. Sincerely, The 215 West Management Team
Verified Renter Great place to live, fantastic location, nice amenities and wonderful maintenance team! We have lived here for four years and Would definitely recommend 215W to our friends!
Verified Renter great great experience so far living in the building. it's been through some renovations this year and it's been an upgrade to the living experience.
Business response:
We're happy that the recent renovations have enhanced your living experience. We strive to continuously improve and provide a comfortable environment for all. Sincerely, The 215 West Management Team
Verified Renter Residence is always kept up nicely. The staff who run this place are all nice and give excellent care to me and everyone else. Thank you for caring and protecting us all.
Business response:
We appreciate your kind words and are happy to hear that you're enjoying your experience with us. Our team strives to provide excellent care and maintain a pleasant environment for all. Your acknowledgment means a lot to us. Sincerely, The 215 West Management Team
Verified Renter Amazing place to live! Amenities are great and the management team are great with any needs! The maintenance team is amazing with all requests made
Business response:
We're grateful for your positive feedback. It's wonderful to know that you're enjoying the amenities and find our management and maintenance teams responsive to your needs. We strive to make our living community a great place to call home. Sincerely, The 215 West Management Team
Verified Renter Terrific experience. Staff is friendly and responsive. Facilities are outstanding. Location is centrally-located and accessible. Perfect environment.
Verified Renter I love the apartment for its proximity to my office and fast maintenance and great location to walk around in downtown. Staff is super helpful and friendly. Recent renovations have been super nice
Verified Renter Smooth move in process facilitated by a highly professional team. The apartment comes well cleaned and the amenities are excellent. Could not rate higher.
Business response:
We appreciate your positive feedback and are happy to hear that your move-in process was smooth and that you're enjoying the cleanliness and amenities. Our team strives to provide a professional and welcoming environment. Thank you for choosing us as your living community. Sincerely, The 215 West Management Team
Frequently asked questions about 215 West Apartments
How is 215 West Apartments rated?
215 West Apartments has a 4.6 star rating with 224 reviews.
When is 215 West Apartments open?
215 West Apartments is closed now. It will open at 9:00 a.m.
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