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17th Street Automotive
- Auto Repair
- Virginia Beach, VA
About this business
17th Street Automotive BP offers BP fuels, tires and automotive services and repair for customers in Virginia Beach, VA. We would love to take care of your car, light truck or SUV. Let our professional ASE Certified Auto Repair staff handle any of your towing and road service needs. We offer affordable automotive service including state inspections, vehicle warranty services, computer and electrical diagnostics and repair, auto AC repair, brakes, alignments, shocks, check engine lights, maintenance services including oil cha... read more
Location details
1780 Virginia Beach Boulevard, Virginia Beach, VA, 23454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They’ll post your credit card info and identifying info online.
Do NOT take your car here. I have been taking my car to them for 10 yrs. I think about 3ish yrs ago the original owner sold it. I had my car in for trip check & inspection. I was told my calipers were bad. $***. I decided not to get it fixed and took it somewhere else. When I went to 17th to pick my car up the front desk lady told me l was playing Russian roulette with my life by driving the car. Kept telling me how dangerous. Was very sarcastic, made me sign a paper stating the car was unsafe. I took it to another shop and ... read more
Business response:
Dear Ms. Nickie ****, First and foremost, I want to extend our sincerest apologies for any discomfort or inconvenience you experienced during your recent visit to 17th Street Automotive. Hearing your feedback, particularly from a valued customer who has been with us for over a decade, is both important and concerning to us. Customer Concern: "There's a plastic odor coming from under hood and it seems like the transmission isn't shifting properly" (WE DID NOT CHARGE YOU ANYTHING FOR THE SERVICE) Regarding the situation with y... read more
Took my car this place in February for front brakes, tires, alignment, & oil change. Upon getting my car back, I noticed the wiper fluid was empty, even though it should have been filled during the oil change. I called &informed them, but I couldn't bring the car back immediately. I also got sick and couldn't drive for over a week.When I finally drove my car, it was idling hard & running loudly, which was unusual. I took it back to here, and Billy, the owner I spoke with, seemed clueless about the issue. He suggested leaving... read more
Business response:
I was not here when you came into the shop looking for resolution to your issues, when I came the next day I called you and left a voicemail 2x, we are a small business and tend to pride ourselves in customer service, I myself came and drove with you together, we never duplicated the issue that you were having, your check engine light was OFF, and there was no DTC's (codes in the system) I explained to further drive it because it was sitting for a week, you never did come back, you took it to BMW for a diagnostic and have no... read more
Took my car this place in February for front brakes, tires, alignment, & oil change. Upon getting my car back, I noticed the wiper fluid was empty, even though it should have been filled during the oil change. I called &informed them, but I couldn't bring the car back immediately. I also got sick and couldn't drive for over a week.When I finally drove my car, it was idling hard & running loudly, which was unusual. I took it back to here, and Billy, the owner I spoke with, seemed clueless about the issue. He suggested leaving... read more
Business response:
I was not here when you came into the shop looking for resolution to your issues, when I came the next day I called you and left a voicemail 2x, we are a small business and tend to pride ourselves in customer service, I myself came and drove with you together, we never duplicated the issue that you were having, your check engine light was OFF, and there was no DTC's (codes in the system) I explained to further drive it because it was sitting for a week, you never did come back, you took it to BMW for a diagnostic and have no... read more
I was in need of a state inspection for my recent out of state truck purchase and looking for a new auto mechanic service for my diesel truck purchases since my former mechanic's shop retired early during covid. Brought my 02 lifted F250 in as a walk-in. Met Billy & Jaylynn(owners) and was in 1 of their 10 bays being inspected within 30 minutes(5 inspectors). First, it seemed to have quite a few bulbs out but after further inspection, Joe noticed a couple of loose connections that he fixed/soldered back to solid working orde... read more
thanks for the help guys Thanks guys for helping out my friends from out of town. They gave them a ride to and from the hotel they were staying at and had all the work completed in a timely manner (not to mention the tow truck was there in 15 minutes!). My oil changes are now your oil changes! Thanks again!
Thanks for the help guys!! Thanks guys for helping out my friends from out of town. They gave them a ride to and from the hotel they were staying at and had all the work completed in a timely manner (not to mention the tow truck was there in 15 minutes!). My oil changes are now your oil changes! Thanks again!
Thanks guys for helping out my friends from out of town. They gave them a ride to and from the hotel they were staying at and had all the work completed in a timely manner (not to mention the tow truck was there in 15 minutes!). My oil changes are now your oil changes! Thanks again!
a new starter on a sunday!! Thanks Tommy for being able to get in and out quickly on a Sunday no less. All these other stations have no one available to do work like this (new starter) until Monday morning but you were open and ready to go. Thanks again!
Frequently asked questions about 17th Street Automotive
How is 17th Street Automotive rated?
17th Street Automotive has a 4.7 star rating with 535 reviews.
When is 17th Street Automotive open?
17th Street Automotive is closed now. It will open at 8:00 a.m.
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