This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
SEL My only problem was that we looked at the wrong class of car first. Once we looked at the SEL model everything went quickly and smoothly.
Business response:
Thank you for the great feedback, Jim! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
OUTSTANDING Buying an auto can be a very stressful ordeal, Chris, Troy, and Tristan made an uncomfortable situation comfortable. It almost appears these gentlemen go out of their way to provide a great customer experience; after you spend time with them you realize this is just the way they are, superior customer service comes natural to them. Some people get it, some people don't, some people will, some people won't - these gentlemen get it!
Business response:
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mark Rushford General Manager mark.rushford@earnhardt.com
good job , thanks, see you later, nice work, great car, I am happy, is that 25 words yet ? I am getting tired of writing and have work to do!
Business response:
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Awesome buying experience This dealership is truly a class act. I never felt pressured. All staff really loves the Hyundai brand, and it was apparent during the entire transaction!
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Santa Fe I appreciate the kindness and efficiency of my salesperson , Greco. I can always call him with my questions regarding my new Vehicle and he always makes time to return my calls..in today’s world, this kind of personalized customer service is rare. Very happy with my new vehicle!
Business response:
We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great place to buy a car Fantastic experience would definitely recommend and buy another vehicle from here again. All transactions went smooth and very efficient. Was the quickest auto purchase. We knew what we wanted and our sales representative Greco made sure to listen to our needs. He was polite, very knowledgeable, he and the guys there made it a pleasant experience. And the Scottsdale showroom is beautiful. Love my Santa Fe couldn’t be happier. Will recommend to friends and family. Thank you so much Greco Barbaro!!!
Business response:
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Best experience! Exceptional experience at the dealership. Did everything to find the right car at the right price. Friendly, knowledgeable, patient and kind, made a stressful car purchase fun !! Thank you Sean!!
Business response:
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Always professional My fourth HyUunda and Earhardt is always professional -- sales ,service,finance. Friendly but knowledgable. They deliver what they say and thats not always the case at other dealers
Business response:
Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the team and please let us know if we can ever help you in the future. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
First time We'd ever enjoyed buying a new car They had to locate the car we wanted out of state and have it transported into Arizona, and it's exactly what we wanted... The staff was very accommodating and friendly, even our granddaughter fell in love with Tony, making this the first time we've actually enjoyed buying a new car. Great job guys! Addendum: After sales experience wasn't nearly as wonderful. We had discussed our concerns about a few issues with the vehicle the day after delivery, we took the vehicle for a test d... read more
Business response:
Your great feedback truly made our day, Robert. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,340 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com