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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
James Marks Best experience I have ever had in buying a car. The whole experience was so different that I wondered why other dealers could not operate the same way. I take my hat off to you guys you have it all together.
Business response:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Leasing a car (new care experience) Most fun enjoyable car purchasing experience I have ever had. Jonathan shows true professionalism and helpfulness. He stayed with me every moment of the transaction almost like having a tour guide I have been in many dealership and never been treated so nice by everyone. Jonathan introduced me to everyone and really went to bat for me, he even helped me get to bank to get a check. I would recommed Earnhardt to others. When I drove into my parking place last night two of my neighbors were a... read more
Business response:
Sherrie, thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Jonathan worked hard enough to make your purchase completely painless. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Personal experience The people Jonathan and Tony were great. The entire personal was very cooperative and friendly. The show room is very attractive and even the restrooms are neat and very clean.
Business response:
Thank you so much for leaving this awesome review of our dealership. Jonathan and Tony are truly outstanding members of our team who are dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt Dealer Experience Ifound the experience at Earhart Hyundai a very good one, since i had bad ones at other dealerships, particularly Camelback Hyundai on my last lease.
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Tim's Review As always, Hyundai of North Scottsdale was awesome! Every time I'm there, I'm treated well. Rob and Ian were great! And Norm is a great service advisor! I look forward to him being back.
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you, Mark Rushford General Manager mark.rushford@earnhardt.com
Tucson buyer Drove from Tucson and would do it again. They were Honest and kept there word, good sales team that exceed my expectations; Answering all my questions.
Business response:
Jerry, it's important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Veloster I was pleased with my experience at your facility. Ibraham Khan was excellent ! I love the car, however,5 days of owning it, while on the freeway some alarm light on the dash lit up. Since I was driving I couldn't very well pull over and whip out my manual. Instead I stopped at the Tempe Hyundai service and asked for help. The service person said that it was a low tire pressure light and apologized that sometimes with new cars ya'll forget to check the tires. All good now . FYI
Business response:
We really appreciate your feedback as it helps us learn how to ensure that we deliver the best customer service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Competent, Compassionate and Capable! EVERYONE from the girl at the front desk to any employee I ran into, whether working with me or not, was truly terrific! I was under tremendous stress due to my dog's medical condition and so many understood my demeanor and conveyed their concern and support, even while I had to deal with the death of my beloved Annie. I was especially impressed with the professionalism of Jonathon Gortan, Dave, Tristan Crook, not only through the process but in their follow-up. Great staff!
Business response:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Great service The staff is always helpfull and polite. The service department is always helpfull and they always explain what sevice they did your vehical in a timely manner.
Business response:
Ann, we are so glad we could take care of all of your needs at Earnhardt Hyundai North Scottsdale. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Please let us know when we can do so again! Best, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
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