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Zenimax Media

1.0

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Location details

1370 Piccard Dr, Suite 120, Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.022 reviews
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Geoffrey F's profile image
Geoffrey F 
7 years ago

The Fallout 4 Game of the Year Edition is a shameless cash-grab from a once reputable company. The game technically comes with all the DLC (DownLoadable Content) in the form of a download code slip, which flies in the face of their previous history of including all their DLC on a disc. It says nowhere on the box for the American version that internet would be required to obtain the DLC. On the European versions it does. Moreover, the download codes are reported not to be working with the Playstation 4 (PS4) version of the ga... read more

Kory I.'s profile image
Kory I. 
8 years ago

This is in regards to their Elder Scrolls Online Game. This game has been bugged since launch on Xbox. The most recent issue is the dungeon finder tool. It has been broken for the better part of a year. And after countless bug reports and complaints it has yet to be fixed. I'm a monthly subscriber to ESO+ and am truly disappointed at their performance and customer service. How can they just ignore countless unsatisfied customers all reporting the same issue. Most the time you make a support ticket and you get an automated re... read more

Nick H.'s profile image
Nick H. 
8 years ago

If i could give a zero star i would. Purchased DOOM for my ps4, got the the second level, and instantly booted to main menu. I get a hold of bethesda about this, and they replied promptly. I tried every step they offered, to no avail. Replied to the email saying that didn't work what next, but i guess you can't reply back. Makes sense if you still continue to have problems. So emailed AGAIN about the same issue, just to get the same copy paste response back. I paid $30 for a game that will only load level 1. Since bethesda s... read more

mike g.'s profile image
mike g. 
8 years ago

I would not want to see anyone get ripped off there customer service sucks I played elder scrolls online I am a paid subscriber every month I pay them I get to crowns and every month I have to jump on there buts .They don't respond on time they make yo wait for a answerer there game has so much lag it messes with my service I would have to reboot my modem and he game system this is the only game it happens too me other online games no issues . 

Frequently asked questions about Zenimax Media

How is Zenimax Media rated?

Zenimax Media has a 1 star rating with 22 reviews. 

When is Zenimax Media open?

Zenimax Media is closed now. It will open tomorrow at 9:00 a.m. 

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