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Zenimax Media
- Other
- Rockville, MD
About this business
Location details
1370 Piccard Dr, Suite 120, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Elder Scrolls Online Website does not state (AT ALL) on the system requirements page that mobile graphics cards are not supported. One only sees this after they purchase the game and have issues and then try to go to the support page, where it is stated that mobile graphics cards are not supported and thus not much support can be offered. The issue I was having is a black screen upon launching the game. I would hear the audio, but the black screen would never go away. I had updated my drivers and windows and tried every ... read more
Company used to produce glitchy games that was always enjoyable. When fallout 76 released one might have thought this quirky trend might continue in a similar fashion. But now Bethesda no longer seems like the quirky and fun company they used to be. It's just quirky without the fun. Not to mention the canvas bags and random punishments because their game doesn't work as intended. These issues have always existed but now that it's online with other players they seem to think anything thats gone wrong is the customers fault an... read more
This company does not care about its customers nor their views, all they care about is money and insult you when you tell them their products are bug ridden and do not work like a game should. If they survive the FO76 fiasco, they should be boycotted and avoided until Todd Howard realizes that you cant run a company and not care about its customer base and the shoddy products you churn out expecting us gamers to accept inferior products.
I just purchased the game Fallout 4 from Amazon. The product arrived from Amazon in the factory sealed game box with no damage. The game is supposed to include a special card with a code to download free downloadable content, but it did not. I contacted Bethesda but they Refused to send me a code because it was purchased from Amazon. Not honoring their own warranty because a product was bought from Amazon? What does Bethesda have against Amazon? Anyway, I have started the return process to return the game to Amazon which I w... read more
Poor Customer Service, Deceptive Business practices
In Elder Scrolls online, if you come across something that is broken, pretty good chance that they will perma ban you without notice.
I wonder why you guys are not bbb accredited
the servers needs real work game lags bad in PVP and randomly everywhere else. Game cash randomly expressly after Sumer set release. don't know what zenimax-media-inc is doing but am thinking of finding another game to play because I am not getting what I paid for with all the lag
Zenimax customer service is horrible. What they do is, the phone operator will tell you they will "transfer you to customer service" after telling your issues; as well as saying thy're unable to help you. They have no actual people in customer service, it is an answering machine that will tell you that they will "try" and contact you in one business day. I had ordered a package in September and still without my package in November. All i can do is warn you to not order from them.
Frequently asked questions about Zenimax Media
How is Zenimax Media rated?
Zenimax Media has a 1 star rating with 22 reviews.
When is Zenimax Media open?
Zenimax Media is closed now. It will open tomorrow at 9:00 a.m.
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