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Zaxby's

3.8

About this business

Location details

106 Eglin Pkwy NE, Fort Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8837 reviews
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Victoria Prophet-Cabrera's profile image
Victoria Prophet-Cabrera 
4 years ago

I stopped at zaxbys tonight on my way to work. I have to be at work at 7 but I left early because I didn’t have lunch. I ordered and payed for my food at 6:20. I know it was 6:20 because that’s what is on my receipt. They asked me to pull over and wait which was fine. There were cars parked everywhere and no one was getting their food. When they did bring food out it was the wrong orders. At 6:42, 6:42! I called and talked to the manager and asked for my money back. So I waited all that time, still had no food and was late t... read more

Christy Bradshaw Bence's profile image
Christy Bradshaw Bence 
4 years ago

They were not friendly. Looked in my bag and noticed no napkins (much needed at a ballfield) so I asked for some. They acted like it was the biggest hassle and gave me a whopping 3 napkins! Get to the field and pulled out my salad....NO SILVERWARE! If you hate your job, get another one! Geez 🙄 

Ashleigh Morgano's profile image
Ashleigh Morgano 
recommend  Recommended
4 years ago

Absolutely amazing service. The manager and workers were all so nice and so helpful. I definitely recommend this location compared to the other Anderson location. Food was fresh and everyone was smiling and happy to take orders and help out. Just wanted to thank them all for being so much nicer than the other location. 

Winter Bell's profile image
Winter Bell 
recommend  Recommended
4 years ago

Friendly staff and the food is great !! 

Business response:

Winter, Thanks for the 💗! 

Candace Parker-Smith's profile image
Candace Parker-Smith 
4 years ago

We ordered two 4-count chicken finger plates and we got home and there was NO CHICKEN FINGERS!!! There’s fries, bread and sauces but no chicken fingers. No one will answer the phone and now we have to drive 15 minutes back to complain. How do you seriously forget the chicken fingers??? And you want $15 an hour? 😂 

Tori Coppage's profile image
Tori Coppage 
recommend  Recommended
4 years ago

Great food ... Great customer service 

Business response:

Tori, Thanks for the 💗! 

Keshia Roberts's profile image
Keshia Roberts 
recommend  Recommended
4 years ago

I love zaxby’s eat here everyday ❤️❤️❤️❤️ I will never switch up my #1 chicken place 

Business response:

Thanks for the kind words!! We appreciate you! 

Leticia Rico's profile image
Leticia Rico 
recommend  Recommended
4 years ago

Great food! Speedy service. Great customer service🤗 

Business response:

Leticia, Thank you for your wonderful review! We look forward to serving you again very soon! 

Paul Weaver's profile image
Paul Weaver 
4 years ago

Ordered platters for super bowl, waited 30 mins past pickup time for food. Get home and the chips have no seasoning and the nibblers have no zax sauce on them. Terrible service once again, this is the last straw, done with zaxbys 

Business response:

Thank you for your review. We're sorry for your order not measuring up to Zaxby's standards. Please send us an email when you get a chance at guestservices@avantsmgmt.com. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.8 star rating with 837 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open at 9:00 a.m. 

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