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Zaxby's

3.8

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

106 Eglin Pkwy NE, Fort Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8802 reviews
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Mariah Nicole Arwood's profile image
Mariah Nicole Arwood 
4 years ago

They used to be good with customer service, I’m usually not one to complain because I work in fast food as well, they never make sure everything is in the bag and when you order it’s kinda like they aren’t paying attention because I make sure to say what sauces I want at the intercoms and yet it’s never in the bag. This is like the 5th time I’ve had sauces/the wrong food and drinks . It would be easier for everyone if it was check the first time. 

Shyanne Griggs's profile image
Shyanne Griggs 
4 years ago

They don't make sure you have all of your food/drink. They tell you it's in the bag when you go to check, and then come to find out it's not. Call and talk with the manager, and he pretty much is saying he don't care and that it is your fault. Says that it don't matter, you are only one customer. I do not recommend this place. The food is disgusting and dry. They do not care if your food is correct. They give you whatever they feel like giving. The general manager has no customer skills at all. 

Mary Hamilton LaMar's profile image
Mary Hamilton LaMar 
recommend  Recommended
4 years ago

Best grilled chicken Cobb salad I’ve ever had! 

Ariana Lee's profile image
Ariana Lee 
4 years ago

This was at the bottom of my cup and I told the manger he said he couldn’t do nothing about it because he don’t recall his staff doing anything to my cup and it might be backwash... disgusting! 

Michaela Mitchell's profile image
Michaela Mitchell 
5 years ago
Les Matheson's profile image
Les Matheson 
5 years ago
Jennifer Swanson's profile image
Jennifer Swanson 
5 years ago
Christopher Atreu Salgado's profile image
Christopher Atreu Salgado 
5 years ago
Wäde Emëry's profile image
Wäde Emëry 
5 years ago

Great customer service, manager very helpful and friendly. 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.8 star rating with 802 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open on Monday at 9:00 a.m. 

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