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Zaxby's

3.4

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

2100 S Barnett Shoals Rd, Athens, GA, 30605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4722 reviews
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Miriah Epps's profile image
Miriah Epps 
7 years ago
Kim Easterling Ramos's profile image
Kim Easterling Ramos 
7 years ago

While the folks are always nice and the food is always good, this Zaxby's needs significant work in speeding up their process. Right this minute, I've been in their drive-thru line for exactly 19 minutes, still have yet to even place my order as there are still 6 cars in front of me. Sure, they're busy, but if you can't move customers faster than this, you're going to lose them. 

Melissa A Rudolf's profile image
Melissa A Rudolf 
7 years ago

I just have to say that the customer service at this place was amazing!! Mine and my employees order got missed up and the manager went out of his way to make this right! We didn't receive any negative attitude, or anything! In fact, they we're all as nice as can be, fixed the order, and the food was amazing! Great job! And thank you all! 

Lisa Beasley's profile image
Lisa Beasley 
7 years ago

Ordered A Cobb Zalad. Got lettuce, tomatoes, cheese, cucumbers, and french fries. No egg or bacon. Basically got a bagged grocery store salad for $7 

Business response:

Lisa Beasley, it sounds like we let you down. We hope you'll give us another chance. Reach out to us via phone to speak with our in-store management team. We know they'll work to make it right! 706-546-4220 

Ada Powell-Howard's profile image
Ada Powell-Howard 
8 years ago

love eating zaxbys chicken salad with Ranch dressing. 

Business response:

Ada Powell-Howard, you'll always have a seat at our table! :) 

Tommy Adams's profile image
Tommy Adams 
8 years ago

this company employs spoke people who are racist and bigots to advertise for their company will not eat at a Zaxby's again 

Michelle Vecchio-Weinmeister's profile image
Michelle Vecchio-Weinmeister 
9 years ago

Yesterday evening around 6:00 PM, my order was taken by Jeron at the Barnett Shoals Zaxby's. Never in my entire fast food experience (and there has been plenty) have I experienced service as friendy, professional, or charasmatic as I did last night. Thank you, Zaxby's and Jeron, for taking food service to a new high. I told all my friends today they had to come out and see you. 

James Moran's profile image
James Moran 
10 years ago
Linda Taylor's profile image
Linda Taylor 
11 years ago

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.4 star rating with 722 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open on Monday at 9:00 a.m. 

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