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Zaxby's

3.8

About this business

An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces. 

Location details

30828 US-441, Commerce, GA, 30529, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,263 reviews
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Wendy Dillow's profile image
Wendy Dillow 
8 years ago

The fries were sopping wet with grease, not crispy at all. The bread, can't call it toast, wasn't toasted. Apparently, after reading other reviews, this is a constant problem that has not been addressed. We couldn't get out the first item of our order without being interrupted to repeat it. Someone really needs to comes in and work with the staff on proper customer service and cooking styles. Bring back Splenda. 

Molly Splawn's profile image
Molly Splawn 
9 years ago
Gilreath PriscillaandGerald's profile image
Gilreath PriscillaandGerald 
9 years ago

Thank you for the discount for teacher appreciation week. Supper was awesome after a long hard day today. My family was very happy!! 

Christopher Acuff's profile image
Christopher Acuff 
9 years ago
Joe P Smith's profile image
Joe P Smith 
9 years ago

Ordered: Big Zax Snack with fries extra crispy, extra seasoning salt, and an unsweet tea. Received: unsweet tea (reassessed), lukewarm tenders, and limp yet scalding, grease-dripping fries. The coldness of the tenders could have been bearable without the contrasting hotness of the limp fries. I guess I'll just get some Pringles when I get to work. :-) 

Sarah Mattox's profile image
Sarah Mattox 
9 years ago

THE ONLY reason I am giving this location a 5 star is the fact that after having a terrible experience, the NEW manager called me and was extremely nice, respectful and super professional. It is very rare for me to return to any fast food chain/restaurant after my order is messed up. I really want to thank the manager for calling me personally and being so kind! 

Amanda Fincannon's profile image
Amanda Fincannon 
10 years ago
Lynn Rockett's profile image
Lynn Rockett 
10 years ago

There's food all over floor, we waited over 20 minutes for our food. I was up front waiting on it and the manager said order up and no one paid attention. I had to ask someone to hand me my food before it got cold. There's like 10 employees back there and I had to use my daughters baby wipes to wipe off a table and the high chairs because I got looked at like I was crazy when I asked someone to do it. Then the French fries were soggy and cold and the manager had the nerve to say they just got made. We are from augusta ga and... read more

Monica Moorer Howard's profile image
Monica Moorer Howard 
10 years ago

I loved it. It was my first time and we made sure to stop again before we left the south. Everyone was so friendly and the service was great. Food=AWESOMENESS! 

Frequently asked questions about Zaxby's

How is Zaxby's rated?

Zaxby's has a 3.8 star rating with 1,263 reviews. 

When is Zaxby's open?

Zaxby's is closed now. It will open tomorrow at 9:00 a.m. 

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