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Zaxby's
- Chicken Wings
- Tuscaloosa, AL
About this business
An alternative to fast food, Zaxby's offers prepared-at-order Chicken Fingers, Traditional or Boneless Wings, Salads, Sandwiches, Appetizers and a variety of dipping and tossing sauces.
Location details
4383 Courtney Dr, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So tired of them getting everything wrong. Literally everything I ordered was wrong. Food is decent but it's aggravating to pay good money for the wrong food.
Business response:
It sounds like we let you down, Lacey Carter Flowers. We hope you'll give us another chance. Reach out to us via phone to speak with our in-store management team. We know they'll work to make it right! (205) 345-7815
The employees are to busy chatting with their friends to take your order! When my order was finally taken it took forever for them to give me the food I had paid for, they were still to busy playing with their friends! Management must not care, due to the reviews I read on this page, this has been a problem for a while.This location seems to be a hang out for your employees friends. There are lots of kids just hanging around in this location and not purchasing anything!! This is the case EVERYTIME you visit this location! Wh... read more
Business response:
Thanks for reaching out about this, Mary. We'd like to get you in touch with the right people. Can you please contact 866-8-ZAXBYS or http://bit.ly/1xhoJOH?
Food good....service not so good. Employees too busy visiting & having fun to let us know when our food was ready. I thanked the girl who took my money and she acted like she was doing ME a favor...
28 minutes from order to pick up. One guy was there 45 minutes
My last 2 experience there was terrible. One day I went and got wings and things and I only got 2 tenders and it was actually one because it was broken in half and there was no toast. I just went back tonight and I ordered wings and things with all flats. The girl said I can get mostly flats but they can't do all flats. When I got home there was ZERO flats. Not a good service.
Frequently asked questions about Zaxby's
How is Zaxby's rated?
Zaxby's has a 4.1 star rating with 1,249 reviews.
When is Zaxby's open?
Zaxby's is closed now. It will open on Monday at 9:00 a.m.
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