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Zales Outlet

4.6

About this business

Zales Outlet carries a unique selection of quality jewelry, including famous-maker watches, certified diamond engagement rings and on-trend fashion jewelry. You will also find a variety of exclusive designer collections, as well as close-out and discontinued styles at special value pricing. Set up an appointment today to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

12901 N Interstate Hwy 35 Ste. 1800, Austin, TX, 78753, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.6353 reviews
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Roxanne's profile image
2 years ago

Stones wouldn't stay in the setting! When my husband finally bought me the ring I've been wanting for quite some time I was thrilled! However, 2 days later the stone fell out of the setting (thank goodness I found it)! He took it back and had them reset it again. Again it fell out. Finally we just gave up and took it somewhere else and they did an excellent job and it's still in after 3 years! Maybe I should send Zales this guys phone number!! PROS: Great Quality Diamonds, Great Prices CONS: Settings don't always set right! 

anonymous's profile image
anonymous 
15 years ago

i have had very great experiences with this store.. and sorry to the lady before me, but there is a 30 day return policy (but that is typical everywhere!) The Zales associate I worked with was great and very helpful too! she helped us fnd our wedding sets, and all our bridesmaid gifts too!! The people are genuine and so so so nice!! 

anonymous's profile image
anonymous 
16 years ago

I purchased a ring from this store in Dec 2008, it is now 03/24/09 and I have had two diamonds fall out of my fing. I contacted the manager at the store and was adv that I can not for any reason return my ring and get my money back! Why would I want to exchange a $1200 dollar ring for something else that would be the same quality! I bought it on sale for 700 and just want my money back! BUT NO THEY DO NOT FOR ANY REASON TAKE RETURNS!! I WILL NEVER PURCHASE ANY OTHER ITEMS FROM THIS STORE OR ANY ZALES FOR THAT MATTER! I WILL ... read more

Frequently asked questions about Zales Outlet

How is Zales Outlet rated?

Zales Outlet has a 4.6 star rating with 353 reviews. 

When is Zales Outlet open?

Zales Outlet is closed now. It will open at 11:00 a.m. 

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