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2150 Northwoods Blvd, Ste K-840, North Charleston, SC, 29406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In October 2024, I purchased a necklace from the outlet store including the extended warranty. A few months later it broke, so I brought it back for repair, but was told it wasn’t fixable and I’d have to choose something else. I loved that necklace and didn’t want to replace it with a different style thinking it was just a fluke break. I went to the Northwoods Zales store, where manager Peyton went above and beyond. She tracked down the exact necklace at another store and had it shipped so I could exchange it for the same on... read more
Peton is one of the best customer service representatives I’ve encountered in a long time. She is patient, kind, considerate, and knowledgeable—but most importantly, she displays genuine empathy. She leads by example and embodies the qualities every customer service professional should strive for. Every organization would benefit from having a leader like Peton—she sets the standard for exceptional customer care.
Alicia was extremely helpful and knowledgeable. I will be shopping with her again.
They gave really great service very nice to young women help me a lot I was very pleased with their service they're very friendly and nice I would recommend anyone to stop by and talk to them
Zales Jewelers has a 4.4 star rating with 182 reviews.
Zales Jewelers is closed now. It will open tomorrow at 9:00 a.m.
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