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5012 Pinnacle Square #114, Birmingham, AL, 35235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Hope is an amazing key holder. She was extremely patient, helpful, and tentative. I highly recommend you visit her for your jewelry needs.
Hope was amazing!!! She was helpful and so kind!! I would ask for her everytime!!
Bought jewelry from both Kay’s and this Zales location. This experience has been so bad I’ll make sure me nor my family ever shops here again. I was misled on what I was buying, on top of just feeling like a number when you walk in. Kay’s on the other hand gave me the opposite experience, I urge everyone reading this to stay out of this store and go somewhere where you’ll actually get what you’re told you will.
Garbage service, we were treated horrible. Needed help with online order we placed. Instead were talked down too. I've never had this kind of service. We decided to just return the order instead of ordering another one. These folks need a training class on customer service.
First time and MOST DEFINITELY the last time. No greeting upon entry or exit. it was only 2 workers and the woman never even lifted her head. The guy was super dry the overall experience felt like I was in a morgue picking a funeral plot and even then they’re more appealing. People spend hundreds of thousands on jewelry at the very least make it worth it
Zales has a 4.7 star rating with 410 reviews.
Zales is closed now. It will open at 11:00 a.m.
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