This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Zachary R. Mucher
- Urologists
- Sugar Land, TX
About this business
Location details
17520 W Grand Pkwy S #350, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Mucher and Taryn are great examples of what all medical personnel should strive to become.
I was put on hold for 10 mins while waiting for an appointment slot. Lady gets back on the phone asking if I've been helped yet. Same lady that put e on hold. Had to go through her preliminary questions again. She tried to quickly get me scheduled with a nurse but for a 60 dollar copay I want to see the DR. The appointment process alone is awful. I have to call a number to be transferred , put on hold, only to be put on hold again. I've seen this DR once before and I will say his bedside manner was great and I felt comfortab... read more
I have found Dr. Mucher to be very professional but also very friendly and congenial. He always takes the time to talk and explain things. I have never gotten the Idea that he was in a rush and did not have time to talk. He always answers any questions I may have. He found the answer to a problem I was having and put me on the right track to have the problem resolved. I would definitely recommend Dr. Mucher to anyone in need of a good urologist. Thanks Dr. Mucher. Dennis, East Bernard, Tx - Sept 9, 2019
Originally had an Appointment in mid-June ( took 1 month wait to get an appointment ) for Kidney Stones and growth, Dr. Mucher ordered 2 tests at Memorial Herman which I did within 5 days of visit. 3 weeks later I had not heard about results and the appointment they made as a follow-up ended up on Sept. 8...2 months after tests. I called and left a message with the PA on July 12th about getting some results..NO RESPONSE..M.D WAY TOO BUSY AND STAFF INEFFICIENT . NOT SURE I WOULD RECOMMEND..
Online appointment and the actually schedule appointment do not match up to each other causing the cancellation of the patients appointment. Front desk staff is blaming on their IT department instead of doing something about. Terrible customer services because staff do not know what they are doing . In facts, they are aware of the issue, but they are not doing anything about it.
Absolute worst I have ever been treated on the phone. They've had my lab results for over a week and haven't bothered to call me for an update. Have called 5 times and they keep telling me they will send a message to a nurse. Whoever answers the phones obviously hates their job, literally have never been treated this rudely.
Dr. Mucher was integral in diagnosing my issue and recommending a great surgeon. I am on the mend and happy for it. I believe he is honest and genuinely cares for his patients. I never feel rushed and wait times are very reasonable. Thank you Dr. Mucher!
Frequently asked questions about Zachary R. Mucher
How is Zachary R. Mucher rated?
Zachary R. Mucher has a 4.5 star rating with 44 reviews.
When is Zachary R. Mucher open?
Zachary R. Mucher is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com