Your Pet's Wellness

Victoria S 

on BBB

2 years ago

All about money and ************ from all vet clinics and hospitals bought out by Thrive. Not about pets only corporate greed 

eli s 

on BBB

2 years ago

Great care from Dr Taylor, Bella didn't even mind getting her blood drawn! 

Charlene R 

on BBB

2 years ago

My dog was given a nausea shot and I pad ****** told to take it an emergency care that costs **** dollars for ***** diet and was dehydrated and less than *************************************************************** my house. She was a healthy dog never sick was just vomiting clear mucus. Never received a call to see how my dog was doing after leaving this facility. 

John S 

on BBB

2 years ago

Corporate ownership leads to employees who don't care, aren't held accountable, and doctors who are merely well-paid employees. Spent $5300 on a surgery here for a vet-tech... not a doctor... not an owner... not a general manager... for a vet tech to tell us "don't come back, we don't want your business. Go local (ownership). Literally, go anywhere else. 

Krissi R. 

on BBB

2 years ago

We came to the clinic with our dog who had a possible acute spinal injury. We were met with apathy, no sense of engagement or urgency when we checked in at the counter. As soon as we arrived we informed the totally-checked-out receptionist that our dog had vet anxiety and would probably need a sedative / muzzle to be seen. That vital info was never communicated to the doctor or the tech. We waited an hour in a hot, silent room with no communication from anyone. The tech finally meandered in to tell us it looked like a spinal... read more

Craig F 

on BBB

2 years ago

My vet of 25+ years recently retired, so we needed a new veterinarian. Thrive ******** in a suburb of *******, was right across the street, so we decided to give them a try. I was escorted to an exam room for my dogs annual exam and vaccines, but they did not perform any exam, bloodwork, stool sample right there in the exam room. They removed him from the room and took him in back to do all of the testing. At my previous vet, the techs and vet did everything right there in the exam room with us present. I wondered what they ... read more

Michael S 

on BBB

2 years ago

After multiple issues over several years of taking my dog- Im done. In particular, the utter incompetence of dealing with a dog with an eye injury and triaging over the phone. Recommended to wait until appointment available the next day, but upon further inspection we injured and scratched and required immediate attention. Instead of trying to make room or get them in to see this dog they are supposed to care about, make an excuse and say we are not an emergency vet. Corporate veterinary at its best. They just dont care unle... read more

James L 

on BBB

3 years ago

I tried to setup the annual appointment for my dog due to repeated emails stating it was time for a return visit at the ***** square location. There was no mention in the emails that they no longer had a vet at that site.Upon calling I learned that and later received a certified letter from "*****" that said due to my dog's age and needs, they could no longer see her.These people are morons and now my dog is at risk of death due to their shortsighted-ness. I just got an email from the company that ships her prescription food... read more