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Your Family Doktor

3.3

About this business

Location details

17030 Texas 3, Ste 1, Houston, TX, 77598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.356 reviews
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Elizdowd's profile image
Elizdowd 
15 years ago

Good when I called, Poor when I called back – Around the beginning of July, I was extrememly sick and I shouldn't have even come to work. ...by 8:30, I was on the phone trying to find a doctor. A co-worker had referred me to this doctor. When I called, the girl was quick to say they wouldn't take a first time patient for 3 weeks. When I said I was referred, they asked by whom. When I told them and they verified the person, they said they could get me in at 2. I went ahead and booked the 2pm. I called around to more places an... read more

Richie1217's profile image
Richie1217 
16 years ago

Great Doctors & nurses- office staff is lacking though... – Too bad this practice has the typical office management problems faced by many smaller doctors' offices. They have staff who take short cuts and do not really understand the ins and outs of A/P & A/R. Proper registration is key to correct billing but they chose to staff their office with people who do knot know how to follow basic accounting principles or procedures. The office staff is lacking in basic customer service which negates the fine services of the medical... read more

Javen's profile image
17 years ago

Good people – I have been going to Dr. Hansen for a few years now and I really like her as a person and professional. Her staff is good except for a few select people but they don't "spoil the bunch". When she is not available I have seen a few other doctors in the group and they have also treated me well. Overall I have had a pleasant experience and would continue to recommend their services. It is very important to be treated well when you don't feel well...She understands that. 

janself's profile image
17 years ago

Wonderful Doctors – I have been going to My Family Doktors for several years. I recommend the doctors and the staff to anyone. Each doctor I have seen has been very friendly, comforting and extreemly thorough. I have even had to wait to be seen. The staff are very pleasant aned proffessional. They are very well located also. 

briteideas's profile image
briteideas 
17 years ago

Just what a Doctor's office should be! – I first went to see Dr. Hansen after a friend recommended her about 10 years ago and she is still my personal physician! She?s seen me thru minor illnesses and thru cancer with the same personal, friendly, matter-of-fact attitude that is lacking in so many doctors; she?s not afraid or unwilling to connect with her patients. The friendly office staff has always been great about insurance claims, appointments, returning calls, forwarding messages, calling in refills and following up wit... read more

cherry0grl's profile image
cherry0grl 
17 years ago

wonderful trustworhty doctors – I have been going to Dr. Hansen & the rest of the staff at Family Doktors for years. They accept many forms of insurance, see you in a timely manner & keep up with your personal medical files accurately. They are very friendly & knowledgeable & they always take time to chat out the details of your illness, from pink eye to PAP smears, they have been there for me! 

mokhtar's profile image
18 years ago

Little to No wait time to see the Doctor. Very friendly atmosphere; supportive doctors and staff – you just have to experience it for yourself. Tired of waiting an hour to see a doctor ? Go see Dr. Hansen, Dr Bortolotti or any of the other doctors there. You will be called in before you even finish filling up your paperwork. Very supportive doctors and always available when you need them for urgent matters. 

Frequently asked questions about Your Family Doktor

How is Your Family Doktor rated?

Your Family Doktor has a 3.3 star rating with 56 reviews. 

When is Your Family Doktor open?

Your Family Doktor is closed now. It will open tomorrow at 9:00 a.m. 

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