Yale-New Haven Hospital's Sleep Medicine Center

Bernadette Barnes 

on Google

a week ago

If I could give this place a zero I would don't waste your time here. You might as well go to the club for the sleep study. Also how do you call somewhere from the morning to right before they close and no one ever answers the phone. 

Yale Peds EM 

on Google

4 weeks ago

My husband has severe sleep apnea. It took almost a year to get an updated machine for it to now to be discontinued. He has requested a new mask & accessories (to no avail). I often wonder if they truly understand how dangerous sleep apnea really is. When he calls to speak to someone, he doesn't get a call back. When someone finally calls, he is told they will order him supplies (been waiting since January). I am very surprised to read so many negative comments as the sleep center is part of the Yale system (which has a high... read more

Liam Brodeur 

on Google

2 months ago

Waited 9 months for a consult, 1 week beforehand consult got switched to telehealth, then day of the consult they had technical difficulties connected, never were able to get camera working, and disconnected without any further follow up. Appointment was for 4:20pm, they didn't connect until after 4:30pm, so by the time they disconnected, the office was already closed, so I was not able to call and follow up, as the phones were already off. Very frustrating and unprofessional to just log off the telehealth communication with... read more

Art Powell 

on Google

3 months ago

Testing was very good, but after that the client service went terribly wrong. Way too long to get results about 3 weeks. Contact person couldn’t answer the simplest questions (not qualified) told a medical person would call, never happened. Absolutely no follow up on my concerns, couldn’t even have them answer the phone, forget about returning a call. If I wanted a company to FAIL these are the people I would definitely hire No Heart Emoji left 🤯