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Wynslow Park Apartments
- Apartments
- Raleigh, NC
About this business
Welcome home to The Gardens at Wynslow Park Apartments! We are a premier apartment community in an ideal North Raleigh location. Our spacious apartment homes combine classic architecture with modern amenities. As a resident of our community, you will experience service from a management team that truly cares about your needs. Come home to Wynslow Park Apartments!
Location details
4211 Fox Rd, Raleigh, NC, 27616, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My stay was great at one of your complexes but prior to move out I tried to negotiate a payment plan and I never got a response. Once I followed up, I was told by one of the employees that my debt was sold to collections because my payment plan didn’t meet their agreement. There was almost 2 weeks in between to try to resolve the issue but no one communicated that with me at that time! Now, the debt has been on my credit report and collecting interest and I feel as if that was unfair due to the miscommunication.
Business response:
Thank you for reaching out regarding your account with us. We are showing you moved into Hawthorne at Simpsonville on 08/03/2020 and moved out on 10/13/2021. At the time of your move-out, you had a balance of $5,294.51. After applying your security deposit and damage fees, your total owed to the community was $6,880.04. This statement is showing sent to your previous address, as you did not provide any forwarding address to the office. I am not showing any correspondence regarding a payment plan, at that time. The account wa... read more
My boyfriend and I have just moved into the Park West apartments. We are in a 2 bed 1 bath renovated apartment the only thing that is renovated about it is changed knobs on things and the flooring. This apartment is disgusting, the air conditioning closet was full of trash when we got here and has ROACHES coming out of it. I have to keep a towel in front of the door to keep the roaches from coming out because it is so bad! I was lied to about pest control coming and told that maintenance is supposed to come spray I have call... read more
Business response:
Dear Resident, Thank you for making us aware of the concerns in your apartment home. We recognize your dissatisfaction and we’ve worked to make it better for you. Below are answers to your concerns. If you have any future concerns, please reach out. A/c closet – The cleaners did not clean this, and it was not found and corrected before move-in. Maintenance has taken care of the closet and it is free of all debris. Roach Issues - Maintenance went in and sprayed the next day and then went back the next day to follow up and to ... read more
My lease was up in July but I had already planned on moving June 1 so I told the office if anyone wanted to take over my apartment early, that would be great. No one told me that someone was going to be taking over my lease as of May 31. I only found out when I went to the office to hand them a check. I was dealing with Abbie at the front desk during all of this and I called her the next day to ask if it would be okay if I handed in my key and fully moved out Saturday June 3 and she said yes no problem at all. I got to my ap... read more
Business response:
To Whom It May Concern, Thank you for bringing Ms. ******’s concerns to our attention. We appreciate the opportunity to provide further information and address the situation. Ms. ****** was a resident of Hawthorne at Smith Creek and exercised her right to vacate the property early by submitting a written notice to vacate with the intended departure date of May 30, 2023. However, there was a miscommunication within our team regarding her verbal request on May 30, 2023 to extend the vacate date to June 3, 2023. We sincerely ap... read more
Run for you life. This apartment complex is absolutely disgusting, not well maintained and UNORGANIZED & UNPROFESSIONAL. Lived there for 1 year and had 3 property managers, 2 assistant property managers, and several maintenance guys were gone through. If you want to deal with constant change in a community then look no further than Midora at Woodmont. I left, and gave proper notice with my intent not to renew, and even gave an intent to vacate, no response, no call nothing. Then emailed that I had vacated (twice) and still n... read more
Business response:
We extend our sincerest apologies to you for your experience at Midora at Woodmont. Your feedback is very valuable to us, and we believe that as part of our commitment to offering the finest customer service, we can learn and grow as a community now that your concerns have been brought to our attention. We have an excellent well-rounded team at the property and expect that they will provide the finest customer service each and every day as part of the Live It! experience our company is fully committed to delivering.
Avoid renting from this company's properties!!! Unless you like your "luxury" apartment to come with clogged drains, painted over hair, dog feces everywhere on the grounds, old, rusted out appliances and a property manager who does very little. I spent the winter trying to get them to work on, then finally replace, my entirely way too old HVAC unit that was completely encased in frost. After several times of placing a work order in for it, and the maintenance team attempting to work on it, I had to try and enlist the help of... read more
Business response:
Thank you for reaching out with your concerns. As noted in your review, the HVAC unit in your apartment home has been replaced. We will reach out to you directly concerning concessions for the time delays. Thank you, Regional Manager Hawthorne Residential Partners
My girlfriend and I moved in Feb of this year under the old management. They were just great, which is why we decided to rent. Since we moved in the upstairs neighbors instantly became a major issue. They own 3 large dogs which run laps right above our heads all night long. They constantly are slamming and banging items, stomping loudly, and slamming their doors and windows. They decided to go to the manager and make things up about us saying we blast our music and TV and smoke cigarettes, which we don't. I called the old ma... read more
Business response:
Thank you for your feedback on your experience in your community. We strive each and every day to LIVE IT for our residents at each of our communities. Can you please reach out to your community directly to speak about this issue further since we could not find your name or email address listed at any of our Asheville communities? Once we have a little more information, we will be happy to reach out to the parties involved and see if we can resolve your issues. Thank you! Regional Manager
This is not a good company to rent from . I live in yesteroaks in Greensboro NC. I have put in 6 request since September of 2022 and my air still has not been fixed upstairs . All they keep doing is saying the unit is not big enough to service the townhouse and the air ducts have not been cleaned in 5 years which is not my problem . I plan on seeking legal action because this is unfair . I pay 1300 a month to live here and I am HOT EVERY NIGHT. This company does not care about the people that rent from them only the money . ... read more
Business response:
I apologize for the inconvenience of the air not working. Looking back at all of the work orders for Ms. ******, the first work order I see for the a/c unit is 2/24, the maintenance stated they changed the air filter and the unit was working. The next work order for the a/c came in on 4/6 and then 4/14 where they tried to adjust vents for better air flow and on the last work order the hvac system was frozen due to thermostat being set to 63 degrees. The unit outside is less than 2 years old. We have also scheduled for the du... read more
NOT VETERAN FRIENDLY, safe, or secure as advertised.... How can a company win a Power Rankings Top Management Award for 2022 when their Business Partner LMS Parking continues to have a horrible track record providing good service. Only one of the major issues happening behind the luxury façade being presented. As addressed by the BBB last year; On May 19, 2022, BBB submitted a written request to the business asking them to address the pattern of complaints. As of June 15 2022, BBB has not received a response to the pattern o... read more
Business response:
******, We are aware of the incident that occurred over the weekend. LMS does monitored the parking at the complex. The property does have designated guest parking and all other parking areas are monitored. If you need any additional assistance from our staff please feel free to stop by the leasing office. Thank you, Regional Manager
This is regarding Madison Woods Apartments: I would first like to say that this review is not directed towards maintenance, and all towards the office staff. I have lived here since 2018, and been through 3-4 different management companies since. The office is a revolving door of employees, and understandably so. The office always sends “helpful” emails inviting us to contact them with any questions, concerns or maintenance issues; however, when you do…. It seems to fall on the least of empathetic ears. My dishwasher has bee... read more
Business response:
Dear ******, Your feedback is very valuable to my team and I here at Madison Woods. I truly believe that as part of our commitment to offering the finest customer service, we can learn and grow as a community now that this concern has been brought to my attention. I would love to schedule a time to sit down with you and further discuss your concerns about dishwasher. You e-mailed me on 10/6/2022 saying that you have fixed your dishwasher which I forwarded you the e-mail. You made us aware that your dishwasher was not working... read more
Frequently asked questions about Wynslow Park Apartments
How is Wynslow Park Apartments rated?
Wynslow Park Apartments has a 3.8 star rating with 222 reviews.
When is Wynslow Park Apartments open?
Wynslow Park Apartments is open now. It will close at 6:00 p.m.
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