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Wu Dental @ San Mateo
- Dentists
- San Mateo, CA
About this business
Family, Cosmetic, and Implant Dentistry
Location details
1919 O'Farrell St., Ste.1, San Mateo, CA, 94403, Ste. 1, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went for normal dental cleaning! Hygienist was not professional! My tongue was touched by electric cleaning tool. Water dripped all over my face , inspight of my request for bing careful!. Then she took forever to clean my teeth! ( didn't use water sucking machine & electric tool. Manually cleaned my teeth! The dentist Dr Wu is wonderful & professional! Please train your employees better! Thanks!
Business response:
Dear Qaukab, Thank you so much for taking your time for the review. I feel sorry about your dental cleaning experience. Our practice policy is to refrain from public discussion of individualized patient care. Yet please note that my staff and I have discussed regardingly. We will make sure you have a happy cleaning next time:) Best, John
Very satisfied with the treatment I received. Had visit with Dr. Wu regarding a situation and was resolved very well. Highly recommend this practice.
Dr. Wu is very nice, did an excellent job! I have a beautiful smile thanks to him. Every time I need an adjustment he takes me and never ever charged for a visit. His staff is very nice and helpful too
The one perform the cleaning of my tooth, Sarah, is very patient and good in doing her job.
The whole process went smooth overall. Dr. Wu and other practitioners are very friendly and effective. We have been with Dr Wu for many years and will certainly continue this relationship. If we have to provide some constructive feedback, I guess that would be a concern for not allowing parent's accompany with minor while receiving services. During this visit and while my 4 year old son was having his teeth checked and cleaned, my wife was asked to leave multiple times. For security and consensus reasons, it would be better... read more
Business response:
Hi Jie, Thank you so much for your feedback. It is a routine that we ask parents to stay away from the operating room, as this will typically allow both younger patients and our providers to pay more attention to the procedures. However parents can always stay with their kids on special requests. I apologize for the miscommunications, but we will take that into considerations for your son's future appointments. Please let us know if any further questions. Best regards, John
Had a lot of work done. Dr Wu and staff were very attentive and did great work.
Thank you
Clean and Friendly Office. Above and beyond dental appointment.
It was a wonderful check up visit. Dr. Wu speaks mandarin and most of his staff speak Cantonese and Mandarin in addition to English.
Frequently asked questions about Wu Dental @ San Mateo
How is Wu Dental @ San Mateo rated?
Wu Dental @ San Mateo has a 4.7 star rating with 73 reviews.
When is Wu Dental @ San Mateo open?
Wu Dental @ San Mateo is closed now. It will open tomorrow at 8:00 a.m.
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