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688 Shrewsbury Ave, Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just purchased my Subaru Crosstrek @ World Subaru & would recommend them to my family & friends. My salesman Josh Cavalieri & customer advocate Nicole Sciamarelli were excellent!
Business response:
Hello Diane Dowdell, Thank you for taking the time to leave us a review. Congratulations on your new Crosstrek! I'm so happy that you enjoyed your experiences with Josh and Nicole. They are important members of the World staff and they really strive for superb customer service. On behalf of the entire World team, I want to thank you for recommending us and for choosing our dealership. We look forward to seeing you again. Enjoy your new Crosstrek! Warmly, Joe Wajda, GM
Dropped my car off this morning for routine maintenance and given a loaner vehicle which is always a smooth process. Experienced the Service Department's professionalism and always welcoming nature for almost 13 years. It's a bonus when I still adore the car I bought after my son was born. Keep it up!
Business response:
Hello Christana Kmecz, Thank you for your heartwarming review. It's so wonderful to hear that you continue to drive and love your car, and I am pleased that we could be part of maintaining your cherished vehicle. Our service department really strives to make getting your car serviced as easy and convenient as possible. I am happy that you continue to have excellent service experiences with us, and thank you for being such a loyal World customer. Have a great weekend, and we look forward to seeing you again in the future. Bes... read more
We were looking for an outback .We went to a couple of dealerships around our house and they were all high pressure . Took a ride to World Subaru and met Dennis , and we took an outback for a test drive . Dennis was very helpfull and answered any questions we had about the vehicle . After looking at different colors and options we told Dennis we were going to think about it and he said okay . There was no pressure at all . We did end up purchasing our outback that day at a great price .The rest of the process was a pleasure ... read more
Business response:
Hi Anthony Guerriero, Thank you for taking the time to leave us a review. Congratulations on your new Subaru! I'm so thrilled to hear that you had such a great experience with Dennis, John and Mike. They really understand that car buying should be fun and never stressful. You will never find a pushy salesman at World, and our staff is dedicated to helping customers in every way that they can. I appreciate your recommendation and I hope you love driving your new car! Best, Joe Wajda, GM (p.s. your pup is adorable!)
I leased a 2016 Subaru forester and i couldn't be happier!! Rich helped and made the process quick and easy he took his time explaining everything. Great experience for my first time getting a new car! Thank you world subaru!
Business response:
Hello Samantha Acuna, Congratulations on your new Forester! I am so excited for you to drive your new car and I know that you will make so many wonderful memories in it. Thank you for your review; I am so happy to hear that you had a great experience with Rich and that your transaction was smooth and stress-free. Rich is an excellent salesman and he does a great job representing the World brand. I appreciate that you chose World for your first new car and I hope that you have a blast in your Forester! Best, Joe Wajda, GM
The service there was professional and accommodating to my needs! The staff are friendly and very helpful! I love my new car! Thank you so much to the World Subaru family for taking such good care of me!!!!
Business response:
Hi Michael Schultz, Thank you so much for taking the time to leave a review. Congratulations on your new car! I am so pleased to hear that you had a great car buying experience with us. At World, we like to treat our customers like family and we believe in providing superb customer service. Thank you for choosing World, and please do not hesitate to call us or stop if you ever need anything else in the future! Enjoy your new ride! Best, Joe Wajda, GM
I met with Grant Carroll on Nov 14 just to look at an Outback. Grant offered a test drive which my wife and I decided to take. Test drive was unsupervised and upon return we were not pressured any further. We left, did some research on models, options and financing and returned on the 21st to meet with Grant. After a short and pleasant negotiation we had agreed to purchase a 2016 Outback. In the past the sales is usually the easy part then comes the finance hassle which in this case was also fantastic and pressure free. Mich... read more
Business response:
Hi Christopher, first of all thank you for writing such a great review, we truly appreciate it. We are so glad that Grant and Michael were able to make your car buying experience as easy as possible. That is one of our main goals at World, to get you on the road in your new vehicle as quickly as we can. Thank you again for choosing World Subaru and have a great Thanksgiving! Sincerely, Joe Wajda, GM
Was led on. Two visits (when I should have been at work) to see a used outback. Test drove the car on an empty gas tank, when I pulled back into the dealership the engine bay was pluming smoke. Received an email over the weekend that the car I was interested in was sold via cash transaction. However the salesman, Grant, offered another vehicle for $3,000 more. Thanks for your horrible customer service.
These guys are the best!! Bought a new Subaru Forester a few years ago. Mike was fabulous, and went back today because we have other needs now. We said hello to Mike and bought 2 used vehicles from Dennis. He is also very knowlegable. We feel we have always gotten a fair deal, and will return when our younger 2 have car needs.
Business response:
Hi Debbie Purcell, thank you for being a returning customer to our store! I am so happy to see Mike & Dennis was able to assist you in getting not one, but two new rides! Congratulations on that. We do our best to treat each customer fairly as we really want you to leave happy with what you came in looking for. Thank you for coming back to see us. If you need anything else please do not hesitate to ask! We'd be happy to help. All the best, Joe Wajda, GM.
Very very nice people We came in with intention to ask questions due to our credit and had other cars in mind. Lester didn't pressure us Had patience while we explained it was nice not being rushed to decide...took the Forester out for a test drive and we were sold on the Car and the performance of it . We are totally satisfied customers Thank you for your Professionalism and Mike in Finance the same Just a very good experience
Business response:
Hi Jenn Birmingham Buck, Congratulations on your Forester! That is very excited and I'm pleased to see we were able to help you. We do our best to assist any customer regardless of their situation. On behalf of our entire team, thank you for coming in to see us. If you need anything else we'd be happy to help! All the best, Joe Wajda, GM.
World Subaru has a 4.7 star rating with 4,050 reviews.
World Subaru is closed now. It will open on Monday at 9:00 a.m.
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