Woodway at Trinity Centre

Deveny S 

on BBB

a year ago

I currently live in Averelle North Hills (Raleigh NC). I have never had such a terrible experience with housing. I have holes that need to be patched, water damage, pest and so much more. This company was made aware by the city of repairs that needed to be done for safety and compliance PRIOR to my moving in. The city itself deemed my unit to be unsafe I have been in this unit for close to two months (i resided in a unit in the same building a year prior) and not a single effort to repair has begun. The management is very ad... read more

Pfauve W 

on BBB

a year ago

I moved out of Reserve at Pebble Creek apartments in Texas on August 3rd 2023. I was sent an invoice of the amount I’d be receiving for my returned deposit which is actually incorrect due to me having paid the water bill before I left and that’s what was deducted from my original deposit. Now we’re coming up on the end of October and I can’t get an answer when I call, returned phone call from my voicemails I’ve left or email back about the delay in my retuned deposit. I was trying to contact the property at first and it wasn... read more

Alexandria E 

on BBB

a year ago

Monterey Village in Jonesboro, GA is the worst…DO NOT MOVE INTO ****!!! idc what they tell yal, do not move into this raggedy unit!!! What’s crazy is that this is one of the “RENOVATED” units…it’s sooo trash! I hate the flooring! it’s not worth the money! I can’t wait when my lease is up in november. i’m paying $**** *or a 1 bedroom which is ridiculous! Since last november 2022, it’s always been something w/this unit! I’ve been having a gnats, ants, & roach problem! i’m from the midwest, i don’t deal w/ roaches & idc if it’s... read more

Vaushawn G 

on BBB

a year ago

I moved to Woodlake Reserve in July of 2020. This was before Harbor Group took the property over. When i moved out i was charged fees for the most ridiculous reasons. I got charged for "extra cleaning, carpet resurfacing and carpet replaced. When i asked why am i being charged for this, i was told the company who did it charged us so we have to charge you. I've been in plenty apartments and have yet to have one charge me for replacing a carpet nor resurfacing a tub. All i see this as is a reason to not give back a security d... read more

Nicholas V 

on BBB

a year ago

Harbor Group Management has been a nightmare to deal with so far. I live at their Capri on Camelback location in Phoenix AZ and have been having an issue with my internet connection for well over a month and their team has been incredibly hard to communicate with and they show little to no concern for my problem. I work from home so internet is incredibly important to me when I am moving to a new place. When I moved to Capri on Camelback they told me that they had only one internet provider available for the complex which wa... read more

Victoria K 

on BBB

a year ago

I moved out of The Amber Chase Apartments in McDonough, Ga on August 26,2023. I made sure I cleaned and returned all keys to this property. I called last week about receiving my deposit back and I haven't received a call back yet. They have already moved in people into that apartment. I made sure I took pictures and video of the apartment cleaned and no damages. I just want my deposit back and it should not take months to receiveit if they have already leased the apartment to someone else. Because by law they have to give me... read more

maureen c 

on BBB

a year ago

here's my complaint and the lamest possible response. nothing done...i did get a few trash pick ups after many emails and phone calls. 2 weeks ago management is unresponsive, the building has been without outside security lights. two cars have had windows smashed. valet service doesn't see the trash cans and no pick up is happening...********year for valet service. the pool is has been opened maybe 22 days in the past two years. an apartment fire that occurred over a month ago fills the hallway with fire damaged materials an... read more

Treshus M 

on BBB

a year ago

This company and the property managers they employ are scammers. They don’t care about anything but getting extra money through any little thing they can. The Property managers especially at there Capri on C******** location are rude and disrespectful. Today I had Jessica ***** *rom this location call the police because I refused to leave until I got email confirmation that they took a carport that i had attached to my account. She refused to give confirmation called the police and then lied and said I threatened her. This m... read more

Daya L 

on BBB

2 years ago

Coming here, I thought I would love the apartment in which I do, but the amount they charge for cheaply made walls, tiling, and appliances is appalling. The paint on the ceiling is peeling off, I've lost some tiles from the bathroom, the master bathtub couldn't even be scrubbed clean. Soo many complaints. The bathrooms get mold easily, there's a draft from the living room base board since there's a gap all around. The paint of the walls are so cheap you can't wipe them to clean them. Things fall apart, the appliances end up ... read more