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Woodforest National Bank

3.4

About this business

Location details

1030 Norwood Park Blvd, Austin, TX, 78753, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.479 reviews
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Dan M.'s profile image
15 years ago

Stay Away from Woodforest Bank Stay away. This is the only bank where they have to get approval to take a deposit. I understand why they are located in Wal-Mart. Based on the amount of the deposit you will have between 30 minutes to over 1 hour to shop in Wal-Mart. This is how long it will take for them to complete the deposit. 

Priscilla G.'s profile image
Priscilla G. 
15 years ago

Woodforest National Bank is the BEST! I have been with Woodforest National Bank for over 4yrs now and have only had an issue with them once; which they took care of immediately. I bank in Carrollton, Farmers Branch and in Arlington and the customer service is great and the customer service is great at all 3 locations. Your money is always available immediately, but I have had a case where my check was held for 10 days. The check was written from a bank from out-of-state and could not be easily verified, however, it was avail... read more

K W.'s profile image
15 years ago

Woodforest National Bank is SCAM - RUN!! Went to the branch to cash from JP Morgan drawn on Chase Bank. The Branch manager proceeded to treat me like a criminal. He insisted on verify that the check was authentic and the account was active. After verifying that the account was active he still refused to cash it. I explained to the manager how I needed my money and he proceed to start yelling at me infront of other customers after tell me they would verify and cash the check he dicided since they couldn't get the total amount... read more

Amanda W.'s profile image
15 years ago

Woodforest National Bank is IS SCREWED UP The Branch Mangers, and asst. managers need to get on the same page.I get two diffrents sides from both as well as the people who work in customer service they tell me and the bank two diffrent thingsm I wanted to set up a Take Charge account to pay back the money my ex-husband used and drained the account i wanted to set it good, I had another account with them that was in good standings, they took my money and put it in the negative account, which yes they have the right to do I ca... read more

L M.'s profile image
15 years ago

Woodforest National Bank is a scam and a rip off do not use them Woodforest are crooks i wanted to close my account because they decided to charge me 20$ in fees for checking my account ballance in a no fee atm they do not care about the people that bank at their bank they told me i could not close my account unless i paid 25$ to close it i have never had a negative balance there but when i noticed that my account was slowly going down b/c i checked my account balance, even though i was told by the teller that i could use my... read more

fran H.'s profile image
15 years ago

Customer Service Rep (par excellent) When I first started banking there i was totally impressed with the services they had to offer.Since then i have experienced a lack of good customer service. I'm experiencing customer service reps that seem overworked and I feel as though I am bothering them.They seldom make me feel welcome. The only reason I stay is because of the second chance acct which no other bank in my area offers.Customer service is or should be outstanding and every customer should be made to feel like they have ... read more

Joel R.'s profile image
15 years ago

woodforest national bank thieves crooks. WARNING STAY AWAY i went to woodforest to cash a check. they claimed I owed them money and kept the check and the money. Called cops. said it was a civil matter. BEWARE> CROOKS> STAY AWAY> CLOSE ANY ACCOUNTS 

NA N.'s profile image
15 years ago

Horrible Bank I used to work for them in Pennsylvania...not only did they give absolutely NO training, they hired a HORRIBLE manager for my location who was more excited about the McDonalds in the store than helping the retail bankers (and she wonders why she gained twenty pounds), their benefits were absoultely awful, and some of the employees shared PRIVATE information with their friends about customers accounts. NEVER get an account at Woodforest!! 

SheLonda M.'s profile image
SheLonda M. 
15 years ago

Woodforest National Bank is HORRIBLE i getting REALLY PISSED with this BANK EVERYTIME you look around its another STIPUATION THATS SET IN FRONT OF ME FOR TWO WEEKS I HAD TO FUSS AND ARGUEE WITH VARIOUS PEOPLE TO GET A VERIFICATION OF MY ACCOUNT SO I COULD GIVE IT TO MY PAYROLL DEPARTMENT AND NOW YOUR TELLING ME I CANT DO A TRANSFER FROM MY ACCOUNT TO SOMEONE ELSE ACCOUNT WITH IN THE SAME BANK BECAUSE MY NAME IS NOT ON THE OTHER ACCOUNT THIS IS B.S.! EVERY OTHER BANK THAT I HAVE DELT WITH DOES THIS AND ALL YOU NEED IS THE PER... read more

Frequently asked questions about Woodforest National Bank

How is Woodforest National Bank rated?

Woodforest National Bank has a 3.4 star rating with 79 reviews. 

When is Woodforest National Bank open?

Woodforest National Bank is closed now. It will open tomorrow at 9:00 a.m. 

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