miss o. on Insider Pages
9 years ago
08/09/2011, 11:35 AM
frustrated with office staff...
I was referred to Dr. King for a colposcopy. She was super friendly during the procedure and made me feel very comfortable; although I did not receive any discharge papers/instructions on what to do after the biopsy. About two weeks later, I started experiencing some negative side effects. I called Dr. King's office from 3pm until 5pm on a Tuesday to get some information on what action I needed to take to prevent infection, etc. I left one message around 3pm and then was passed on to the nurse's voicemail from 4-5pm. The front receptionist was very rude about the whole ordeal. I asked her if she could physically find a nurse to answer my question - but she couldn't? She claimed that Dr. King was out of town and the nurses have been really busy all day.
Although my experience with Dr. King was great, her office staff treated me very poorly. I am worried that the side effects might become serious and they SHOWED ABSOLUTELY NO CONCERN FOR MY WELL BEING.
In summary, if you don't have any problems after your procedures - this place is great! If you do......GOOD LUCK!