Women & Infants Hospital

Business response:

What a wonderful review! I am so delighted that you had a wonderful experience - and we wish you and your family all the happiness in the world! 

Business response:

What a beautiful post - thank you! I will share this with the care team. Wishing the best to you and your family. 

Business response:

Congratulations on your grandson! I am so sorry for your daughter's experience. Someone from our Patient Experience Office is available to speak with you - would you PM me your contact information? 

Business response:

I am so very sorry that you had such a poor experience. Your feedback is very valuable for us in caring for other patients - would you be willing to speak with someone in our Patient Experience Office? They can be reached at (401) 274-1122, ext. 42225. (On a more positive note, your profile picture of your daughter is precious!) 

Business response:

Ms. Noka, thank you for sharing your feedback with us. We do apologize for the experience your daughter had with us. This is not something we would expect to hear and we would like to learn more. We understand your daughter is recovering and a new mom, however if she can contact our patient experience lead, Melissa at 401-274-1122, ext. 43112, we would very much like to learn more about her experience. Alternatively, if you would like to private message your daughter's name and phone number, Melissa can reach out to her dire... read more

Business response:

I am so very sorry that you had such a poor experience. Did you have the opportunity to speak with someone about it then? If not, I would be happy to put you in touch with our patient care services leadership - it is important for them to know how our patients perceive their treatment.