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Withlacoochee River Electric Cooperative Inc

3.6

About this business

Withlacoochee River Electric Cooperative is a nonprofit electric utility company that serves residents of Florida s Citrus, Hernando, Pasco, Polk and Sumter counties. WREC is a member of a cooperative power network that provides service to more than 650,000 customers in nearly 50 counties. The nonprofit utility was first organized in August 1941, when a group asked the Rural Electrification Administration for a loan to begin construction of an electric system. The first loan was approved in December 1945 but was repealed jus... read more

Location details

14651 21st St, Dade City, FL, 33523, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.6653 reviews
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andre a.'s profile image
andre a. 
on Birdeye

3 weeks ago

I wasted hours calling. They overcharge and refuse to answer their phones AVOID them 

Siramad O.'s profile image
Siramad O. 
on Birdeye

a year ago

Funny how these reviews are 3.8 but when you go to other review sites, it's literally a 1. In all of my 44 years on this planet, Withlacoochee river is the absolute worse company I have ever seen. If I sneeze the wrong way, my power goes out! Paco area! 

Raymond M.'s profile image
Raymond M. 
on Birdeye

2 years ago

Unsatisfied and unacceptable. Monopoly 

John G.'s profile image
John G. 
on Birdeye

4 years ago

Continue to have terrible customer service, keep people on hold until after closing is ridiculous. I have been on the line over 45 minutes and am writing this review while I'm on hold. If the ceo of this company can get a 21 million dollar bonus then they can afford to pay people to answer a phone... 

Scott H.'s profile image
Scott H. 
on Birdeye

4 years ago

If you are buying or renting a house in their service area, find somewhere else. They make you jump through hoops to get service and charge through the roof security deposits. They promised to work with me during covid due to job loss and as soon as their public declaration of assistance was up they disconnected me the next day. In order to restore power they make you have all your breakers off which makes no sense since they were able to disconnect service without them off. More ways to mess with people. Stay far far away... read more

John G.'s profile image
John G. 
on Birdeye

4 years ago

Seriously am upset about the lies and disrespect that I received from the customer service department about my usage! To much to go into detail but the woman taking calls is a master manipulater and should be removed from our elitric company she has no business working in customer service, will not take any responsibility that anything could possibly be a mistake... I'm in hernando County and am switching to solar because of her and unless she is taken out i suggest everyone else do the same! 

Corey S.'s profile image
Corey S. 
on Birdeye

5 years ago

Horrible customer service. They turned off my light damn near every month for amounts as low was 40 or 50$. Which is crazy because i have to pay a 65$ reconnection fee every time. And what makes it more of a low life move from this company, they are the fastest to turn your shit on and you pay them immediately and they take hours to turn they light back on. I find this company to be beyond petty and have no care for their customers. How can you turn off a clients electric bill every month for amounts that are less than the r... read more

Melisa O.'s profile image
Melisa O. 
on Birdeye

5 years ago

A disgusting example of lack of class shown by Michelle a manager at the Saint Antonio Office. I am bilingual and because I called the first time in English and the second time in Spanish, I was asked to show my ID in the office. If that isn't a classic example of racism. Not sure what is.  

Success F.'s profile image
Success F. 
on Birdeye

5 years ago

It’s ridiculous all the fees and charges. It does not make sense. You can use zero kw of energy and still get a bill. Straight up Fraud!!! I wish I could post a picture of my bill on here. 

Frequently asked questions about Withlacoochee River Electric Cooperative Inc

How is Withlacoochee River Electric Cooperative Inc rated?

Withlacoochee River Electric Cooperative Inc has a 3.6 star rating with 653 reviews. 

When is Withlacoochee River Electric Cooperative Inc open?

Withlacoochee River Electric Cooperative Inc is open now. It will close at 6:00 p.m.  

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