WinkBeds

Mark Smith 

on Google

3 weeks ago

We've been very satisfied with our mattress and the customer service is unbelievably amazing. 

Julia Almikeeva 

on Google

3 months ago

Oh well. Now you will read the real review from the real customer, not the fake reviewers. I really wanted to love this mattress, but my experience with WinkBeds has been nothing short of frustrating. The mattress arrived compressed in an extreme way and felt soft and unstable from the very beginning completely unlike what was advertised (especially the “firm support” and “motion isolation”). I reached out to return it during the trial period, but was told I had to sleep on it for *30 nights* before they’d even start the ret... read more

Blake Underwood 

on Google

3 months ago

My wife and I decided to buy a mattress after our tax return. We placed our order and a day later something came back as a mistake on our tax return and received less than we thought. I asked customer service if we could somehow change our financing, they were very supportive and provided a seamless process. We love the mattress too! 

Caleb P. 

on Google

5 months ago

My husband and I chose Wink with high hopes after reading about its support for side sleepers and back issues, especially since I was pregnant. Supporting an American-made product was a point of pride, and we trusted Wink’s reputation for quality and durability. Initially, it was great. However, we experienced issues. Despite my husband being average size (6’, under 185 lbs), his side of the mattress sank after 120 days. I (5’4”, 145 lbs) had worsening back pain, leading to costly therapy. After six weeks in Costa Rica on a ... read more

Steve Stern 

on Google

7 months ago

Very comfortable and solid mattress, plus a well-constructed and easy-to-assemble frame, but these 5-Star products are unfortunately brought down by not-the-most-proactive customer service. The mattress shipped quickly. But turns out that parts were back-ordered for the frame. However, I was not contacted and by the time that I learned of the problem, my out-of-town guests were saddled with accessing the mattress on the floor (not great for seniors). I did complain to WinkBeds customer service and received a very modest gest... read more