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Wings To Go
- Chicken Wings
- New Salem, PA
About this business
Location details
1590 Kenneth Rd # C, New Salem, PA, 17408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered and paid for my order around 6:30 PM a few days ago , I arrived at 6:50 PM only to find doors locked, lights on, and the OPEN sign flashing, I called the following day and the manager refunded my money with no problem.... Then today I ordered again, but when I arrived twenty minutes later the cook forgot about my order , so I waited patiently for him to cook it, Once I made it home with it I realized he forgot to add my fries to the order. I am all for giving people the benefit of the doubt but I believe this will ... read more
The boneless wings had good flavor, but I ordered 12, I expected them to be wing size..6 out of the 12 were so small they were 1” or smaller, plus VERY expensive! I never used to be able to eat all of them. This time I need to find something else to eat. Also they normally give you celery & blue cheese. They said “sorry, out of celery. They are in shopping center with an Acme..go buy some! Won’t waste my money on them again.
Business response:
Patti, it sounds like your last order wasn't up to our usual level of quality. We know we can do much better than what you've described, and we hope you decide to give us another try sometime soon. -Wings To Go® - Simply Great Wings!®
thanks for the hot wings with no sauce you incompetent morons
RecommendedWhat a great experience with our sweet waitress and new General Manager, Drew. They both put a lot of effort and kindness into our visit. I didn't like my boneless wings because the honey BBQ sauce was changed and I usually get bone in wings but they brought me sauce after sauce until I found one I liked . Not only is the food fabulous here but they obviously have customer service mastered as well.
Business response:
Thanks for the nice compliments on Drew, he’s doing a fantastic job for us… I’m sure it was explained to you that Wings To Go corporate changed the sauces when they switched to a different manufacturer and some of the flavor profiles were not exactly the same. I’m glad you found another source that you liked and we look forward to seeing you again soon… Jim Upchurch
RecommendedGreat service fast great food i will be back food was perfect couldn’t ask for better!!!
Business response:
Thanks for the strong recommendation, Wesley! We'd love to have you back at our place soon. -Wings To Go | Simply Great Wings!
Very clean nice looking establishment. Brought home 32 bone-in wings tonight. Overcooked and very dry. Tried 3 different flavors: golden garlic was ok, mild were pretty good, but the lemon pepper tasted like they had been coated in pledge and rolled in salt. Very disappointing, but I really don't feel like driving back to replace them, so we'll probably eat half, and throw the rest away. What a waste of $35.00
Business response:
Charlie, we're very surprised to hear you didn't enjoy our lemon pepper wings. That being said, it would mean a lot if you gave us another chance to find more flavors like our golden garlic and mild sauces that you'll really enjoy. -Wings To Go® - Simply Great Wings!®
went way downhill..was it bought out?
Business response:
Mandy, we can assure you that we're still dedicated to providing you with the same great service and quality wings that we always have. Hope you'll come back to give us another try soon. -Wings To Go | Simply Great Wings!
RecommendedNever disappointed with quality of food or the service! Always a pleasure! Was going every weekend there for a while but maybe twice a month now. It’s just THAT GOOD! #WingIt #GoodFood
Business response:
We always enjoy having you at our place, Nicky! Can't wait for next time. -Wings To Go | Simply Great Wings!
We will not be back after years of going here. Wings were not cooked, Harley the manager said it was because they were busy, sorry. Busy??? The employee sitting watching the football game who came to dump the wings with no sauce and then went back out to watch the game again says otherwise. Never an issue for all these years and no resolution today. You've lost our business.
Business response:
Angela, we sincerely apologize for not giving you our best this time. We're going to talk with the team about your visit and make sure nothing like this happens again. It would mean a lot if you considered giving us another try sometime -- we truly want to do better for you. -Wings To Go | Simply Great Wings!
Frequently asked questions about Wings To Go
How is Wings To Go rated?
Wings To Go has a 3.5 star rating with 298 reviews.
When is Wings To Go open?
Wings To Go is closed now. It will open tomorrow at 9:00 a.m.
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