Windsor Hills Apartments

Jacqueline D. 

on BBB

7 years ago

I’ve been living at this complex with my husband for the last few months and this place is really a joke. First off, the manager reginald gave us 2 options. Either we get rid of our dog that we’ve had since she was a 6 weeks old or put a bark collar on her. She’s a dog, meaning she’s gonna bark. This place claims to be the most pet friendly apartment complex around, which is not true at all. Secondly, our neighbor downstairs is really trashy. She’s harassed me on multiple occasions, put a **** covered paper towel on my door ... read more

Andrea W. 

on BBB

8 years ago

This review may be long in length but it’s a must read! I am a former tenant who recently (May 2017), broke a year’s lease 7 ½ months into it. There is so much more I could write about in this review but I will stick to what I consider the most “serious” issues associated with living here. Construction! They are not forthcoming on the length, depth, or inconvenience that the on-going renovation project will cause you. Construction takes place Monday – Friday, 8:00 a.m. - 5:00 p.m. and will continue for the next year and half... read more

Muhammad A. 

on BBB

8 years ago

This is the worst company to deal with. They made me pay for bills when I do not live in the premises. Now they are holding my deposit and it is past 21 days. when I called them they said they sent me the check and its lost in the mail and that I have to sign an affidavit that if the check was chased I will be responsible. I said I will not sign this because I do not know if the check was written at the beginning. How come I received the bills but not the check.. 

Melissa L. 

on BBB

8 years ago

I have been a resident of the Hunters Glen property owned by Aimco in New Jersey since May 2014. The only reason I'm still a resident as of April 2017 is because I can't afford to move but if I had the opportunity, I would in half a heartbeat. The less important issue is they advertise three resort style pools yet one has been closed since 2015 and the two that remain open are always crowded and dirty. The majority of lights in the parking lots and roadways are out. I have called the leasing office about this issue in my sec... read more

Clyde 

on BBB

8 years ago

I moved into my apartment in Summer of 2016. I was never given an official move-in form to list damages. I was instead advised by the leasing office to submit a series of maintenance requests with the things I found wrong with the apartment upon arrival. I handed the keys to management on the 25th of March 2017. Before doing so, I asked if a walk-through would be necessary, and I was informed by the leasing office that this was already completed. I finalized my balance, including a 997$ early termination fee. On April 5th 20... read more

Andrew C. 

on BBB

8 years ago

I am a loyal tenant of 10 years and paid rent at midnight exactly and was charged a late fee. Aimco Apartment Homes Corporate was very cold, insulting and not understanding of the circumstances. It is ridiculous to think I am being charged a late fee eventhough it was paid in full at midnight. 

Toryn M. 

on BBB

8 years ago

I moved into an Aimco property in May 2016. It is now April 2017 and I have continued to have water/sewer bills for a 1 bedroom, 700 square foot apartment, with 1 tenant for anywhere from $170 to $410. I have called, emailed, gone into the leasing office, and most of the time there is zero communication or simply "we're working on it". It has been nearly a year. Every time I go into the leasing office, they don't even bat an eyelash at the numbers. They have asked me questions such as, "how far are you filling up your bathtu... read more

Amanda F. 

on BBB

8 years ago

I was a resident at an Aimco community for about two years. During that time the property I lived in was not maintained or improved, though rent and the ridiculous fees they tack on continued to rise. Once I decided to move I followed protocol by submitting a notice to vacate, and returned the apartment to cleaner state than it was when I moved in. I was expecting my $400 deposit to be returned to me, or at least a large portion of it. Instead I get a call from the corporate office telling me I owe almost $200. I disputed th... read more