Window Factory Outlet's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Window Factory Outlet

4.4

About this business

Specialties Window and Door installation History Established in 2014. Window Factory Outlet started in 2014 - a company with decades of window and door knowledge and installation experience. We provide customers with in home estimates and fast installation at a very competitive price. 

Location details

815 Smith St, Buffalo, NY, 14206, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 p.m. to Midnight
Sun12:00 a.m. to 5:00 p.m.
4.4117 reviews
Select a rating
Diana J.'s profile image
Diana J. 
6 years ago

Window Factory Outlet just installed six replacement windows for us. Everything about this experience was outstanding--the quality of the windows, the price, the skill and the professionalism of the installers. I would not hesitate to do business with Window Factory Outlet again. 

Business response:

Thank you so much for your kind words. We are thrilled you are happy about your new windows. 

Lori R.'s profile image
Lori R. 
6 years ago

Great company to work with, calls were returned quickly, estimates were done professionally, windows manufactured with high quality materials and attention to detail. All appointments and time frames were kept, installers were punctual, professional, clean, friendly and knowledgeable. All my windows were replaced by Window Factory Outlet and I'm very pleased with them, three look of my home and this company! 

Business response:

Thank you so much for your kind review. We are just a phone call away. Thank you, 

rosanne w.'s profile image
rosanne w. 
6 years ago

WFO had the best price, knowledgeable and friendly salesman and great installation. Phil did a fantastic and clean job installing 3 windows in my home and was super friendly. I would have them back to do more windows on my home and rental property when needed. They are also a Local business. Its important to support Local! 

Business response:

Thank you for the great review. Please contact us if we can do anything else for you. 

Frank D.'s profile image
Frank D. 
6 years ago

I had a wonderful experience with them from the time Glen came to my house at jntial sale to instal. They were clean and professional and got my whole job done in 1 day - 22 windows!!! I am extremely happy with my decision to have them work arm my house! Will have back. 

Business response:

Thank you so much for your kind review. Please let us know if there is anything we can do for you in the future. Thanks again. 

John/Julie S.'s profile image
John/Julie S. 
6 years ago

Worst installation job!!! The installers were very unprofessional they destroyed my interior trim on one of my windows and cut the exterior trim to short. And when they arrived at our home one of them was questioning me as to why I wanted my windows done and tried to talk my husband out of doing the exterior trim. And asked why we had security cameras. It took them a hour and a half to do three windows and trim which should of taken longer to get the job done right with out ruining my trim and cutting it wrong. After they le... read more

Mark Z.'s profile image
Mark Z. 
6 years ago

Windows and doors at a fair price. Great installation on an older house. I will be calling them again for my next window repair. 

Business response:

Thank you for your kind words. we aim to please. Give us a call if you need anything else. Thanks again !!!! 

Natalie's profile image
Natalie 
7 years ago

We had four new windows installed on Wednesday, Sept. 6th. The guys arrived within a few minutes of their expected time and completed the work within less than two hours. They were courteous, worked quietly (no smoking, no radio, no swearing - unlike other contractors we've had) and were considerate of neighbor's property as well. They were thorough, neat and cleaned up entirely. (I had minor sweeping to do). We were totally satisfied with the product and the workmanship - windows are sealed perfectly and in top working cond... read more

Business response:

Thank you for your kind words. Please let us know if there is anything we can do for you in the future. Thanks again !!! 

Andrew E.'s profile image
Andrew E. 
7 years ago

We had 4 windows installed on August 4th 2017. The installers were prompt and efficient. The windows were installed very quickly and the team was professional. They used drop cloths and were very courteous to make a minimal mess. Before leaving, the installer made sure to go over all of the window features and ensure we were satisfied. We were very impressed with a 3 week turn around time to have the windows ordered and we are pleased with the quality. We will most definitely use Window Factory Outlet again in the future. 

Business response:

Thank you so much for the kind words. We aimed to please. Call us if you need anything in the future. Thanks again 

Cathy D.'s profile image
Cathy D. 
7 years ago

We purchased windows from this comany and they were true to their word on delivery. Not only were the windows what we were promised but the installation was done very professionaly . The installers were polite, knowledgable and most respectful to us as well as our home. Highly recommend this company. They really know their business. 

Business response:

Thank you so much for your kind words. 

Frequently asked questions about Window Factory Outlet

How is Window Factory Outlet rated?

Window Factory Outlet has a 4.4 star rating with 117 reviews. 

When is Window Factory Outlet open?

Window Factory Outlet is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com