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Window Factory Outlet

4.5

About this business

Specialties Window and Door installation History Established in 2014. Window Factory Outlet started in 2014 - a company with decades of window and door knowledge and installation experience. We provide customers with in home estimates and fast installation at a very competitive price. 

Location details

815 Smith St, Buffalo, NY, 14206, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 p.m. to Midnight
Sun12:00 a.m. to 5:00 p.m.
4.5121 reviews
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Joe G's profile image
Joe G 
5 months ago

A friend recommended Window Factory Outlet to replace our aging sliding glass patio door. The doors they offered are very high quality and have lots of options/pricing points. Our Sales rep. Jason was awesome to work with. We're thrilled with our new door and especially with the courteous, professional manner in which the installers completed the work. This company is a great choice if you need windows or doors! 

JANICE W's profile image
JANICE W 
a year ago

We had windows installed yesterday by Window Factory Outlet. The window installers, Jesse Sr. and Jesse Jr. were professional, courteous, and thorough. They did a wonderful job installing and were also very nice. 

Pankaj T's profile image
Pankaj T 
2 years ago

Had 4 contractor estimate and finally decided to leverage WFO per various reasons: 1. Local manufacturing 2. Quality of windows 3. Reasonable rates against those with similar quality. 4. Responsiveness How ever once installed was placed with the workmanship as well, the contractors hired to install were A+ rating as well Planning to shell some more money this year as had only had done last year. 

Cindy Q's profile image
Cindy Q 
2 years ago

Amazing job! The design proposed by Jason, sales manager, was perfect. Every installer did an efficient job. This was the third time I’ve had this company install some windows. Very very pleased! 

Brenda J's profile image
Brenda J 
3 years ago

I have had windows previously installed by ****** *****and was dissatisfied. I decided to go with Window Factory Outlet this time. What a difference. They replace large windows, the price was great, and they did an awesome job, inside and out. The young men were ver professional, wore their mask, kept us abreast of their progress. I couldn’t ask for anything more. I am so pleased they will replace more windows in my home. Great job! 

David K.'s profile image
David K. 
5 years ago

It is an absolute pleasure to work with this company. Everything has been done with complete professionalism. From the salesmen, Jason, to the owner, Dave, to the installers, Jessy, Jeff, and Josh. I ordered 19 windows and it did take roughly a month to be made and installed. The installation of the windows took one day and looks absolutely incredible. Great product, great price and a great company. I have already referred them to 5 people. Thank you. 

Business response:

Thank you for your kind words. Also, thank you for your service to our country. 

Thomas H's profile image
Thomas H 
6 years ago

We just had two windows replace. We got several different estimates and after comparing apples to apples we felt that Factory Outlet would be the better choice. We differently made the right decision. John the sales representative was very knowledgeable and very accommodating. The windows great and work well. *** * 

Business response:

Thank you. We aim to please 

Lynn B.'s profile image
Lynn B. 
6 years ago

We love our new windows from Window factory outlet. They were very accomadating with our busy schedule to set up installation. The installers did a nice job We can’t say enough about the quality of the window. They open and close w no effort at all. I can’t believe I’m saying this but I’m looking forward to cleaning the windows. They fold in so easy. It makes it effortless to clean. We liked the quality of the locking mechanism compared to other windows 

Business response:

Thank you so much for the great review. Please call us if you ever need anything in the future 

Jake W's profile image
Jake W 
6 years ago

We needed new windows for our house and someone was over to give us an estimate and measure every window the next day. He knew everything there was to know about the windows, trim, and sizing and answered all of our questions. After getting all the correct sized windows for our house they came and installed everything in a few hours. The workers left the place just like it was when they arrived. Fast service, professional installation, experienced, and high quality windows. Definitely will be recommending them to all of my f... read more

Business response:

Thank you for the kind review. We are glad you are happy with your new windows. 

Frequently asked questions about Window Factory Outlet

How is Window Factory Outlet rated?

Window Factory Outlet has a 4.5 star rating with 121 reviews. 

When is Window Factory Outlet open?

Window Factory Outlet is closed now. It will open tomorrow at 8:00 a.m. 

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