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Winchester Family Physicians

3.5

About this business

Location details

11 Shore Rd # 1, Winchester, MA, 01890, United States

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WeekdayScheduleStatus
Mon7:20 a.m. to 7:00 p.m.
Tue7:20 a.m. to 7:00 p.m.
Wed7:20 a.m. to 7:00 p.m.
Thu7:20 a.m. to 7:00 p.m.
Fri7:20 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.563 reviews
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Susan P.'s profile image
16 years ago

Not a caring place I had heard that Dr. Poppe was good, but that has not been my experience. She works very few hours, so it is difficult to get an appt. When I did see Dr. Poppe, all she wanted to talk to me about was losing weight -- yeah, I could drop 10 lbs, but it's not like I'm seriously overweight! Also, the staff is nice enough but incompetent -- they kept telling me my co-pay was $15, but I know it's $20. They wouldn't take my $20, so I paid them the $15 they wanted, then inevitably would get a bill in the mail for ... read more

cheryl k.'s profile image
16 years ago

Excellent Primary Hysician Both myself and my husband have been with Winchester Family Physicians for a number of years now. We have Dr. Kerouz as our Primary Physician. We have nothing but praise for her. If I have a problem I will call the office and leave a message for her to call me back in the evening. She always follows up with a phone call. Her knowledge and care has been superior. I am an RN myself and have high standards of care. She gives very thorough yearly physicals and follow ups. She always makes sure I am on ... read more

Marion M.'s profile image
16 years ago

doctor is excellent hello I both myself and my husband have been patience of the WFP for many years. I have to give Dr. Soloman five to ten stars. He is a wonderful doctor who really knows his profession. He just works magic. Thanks for all the wonderful care you have given to us in the past and present!!! 

Tanya V.'s profile image
17 years ago

AWFUL office staff Dr. Poppe is great, but the office staff is BEYOND RUDE!! After my appointment one day I waited at desk to make an appointment for my husband. I was yelled at by the front desk person because she had "patients to deal with". Hello? What am I? Before yelling at me she embarrassed a young man in his 20s because he didn't have insurance and couldn't pay anything for the visit. She was loud and obnoxious about it. The poor kid! Anyway, she wouldn't book my husband's appointment. I had to drive 5 min home and c... read more

karen a.'s profile image
17 years ago

Family Atmosphere I want to recommend this Family Practice. It is very rare these days to find a doctor's office that treat you as a person. I am a new patient to the office and found the staff and providers, friendly,personable and caring. I will not hesitate to recommend this office to my family and friends. 

Heather H.'s profile image
Heather H. 
17 years ago

Poor Customer Service I've had problems there in the past. I had a doctors appointment scheduled at 10AM. I went in and they had told me that I missed my appointment at 10AM the previous day. That was totally impossible because I made the appointment 5 hours after I was supposedly scheduled to be there...? what? I had scheduled another appointment while I was in the office. I didn't notice right away but the receptionist wrote down the completely wrong date and time and I ended up missing my appointment again! I also have tr... read more

S S.'s profile image
17 years ago

terrible office staff We have been going to WFP for the last 5 years since we moved in. My Dr. only works limited days a week - which is a pain. My husband's Dr. can't even figure out a simple sinus problem. 

ellen c.'s profile image
18 years ago

Nothing but trouble After being completely mistreated by Dr Kerouz...I received no help from WFP and was essentially shut out of their office. I should have gotten an attorney then , but was so ill I could barely function..thanks to them. I would recommend staying as far away from her as possible. 

j h.'s profile image
19 years ago

Professional, available and very good They give you the time you need, the test that are needed, and medications (IF NEEDED). I too have been a patient for 7 years and have no interest in changing. No matter which of the fine doctors that I can get an Appt with. They are all good. 

Frequently asked questions about Winchester Family Physicians

How is Winchester Family Physicians rated?

Winchester Family Physicians has a 3.5 star rating with 63 reviews. 

When is Winchester Family Physicians open?

Winchester Family Physicians is open now. It will close at 7:00 p.m.  

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