This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Williams Sonoma retail stores offer premium products you won't find anywhere else, along with world-class customer service (including free gift-wrapping). When you visit us, you'll experience the pleasures of cooking firsthand. Complimentary cooking classes highlight seasonal menus and help you master new kitchen techniques. Meet your favorite culinary authors at our book signings. Specialty food tastings introduce you to artisanal flavors from around the world. Demonstrations of the latest kitchen equipment give you hands-o... read more
2016 Utica Square, Tulsa, OK, 74114, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
I went in there today and they greeted me. When they asked me if I needed any help, I told the lady in the small appliances I wanted a Cuisinart popcorn machine. She said the one with the dome. I said “yes”. She went to the back looked. Came back to the front and proceeded to help somebody else. I LEFT AND WILL NEVER GO BACK AGAIN!!!!!!!! FORGET WILLIAMS AND SONOMA.....I WON’T LOSE ANY SLEEP OVER YOUR CUSTOMER SERVICE SKILLS SHE WAS RUDE AND DISRESPECTFUL.......IT WAS NOT THAT BUSY. I WILL ORDER WHAT I WANT OFF AMAZON AND IT... read more
I L❤️VE the expert help I get at WS. If I cannot find what I need their staff always goes the extra mile. Especially the Nespresso rep (Glenda) knows more than anyone I ever encountered about the Nespresso machines, and Nespresso products! She is a real professional!
I love this store... but I am poor.
The "Girlfriends" event was so much fun!! The store was so lively, with champagne, warm cookies, and several other tasty treats being served. It felt like a neighborhood social...everyone seemed to know each other. There were lots of great sale items, and the employees were working SO hard to make sure customers found what they were looking for, and that the checkout lines moved quickly. I was very impressed. I hope they do it again!
Had such a blast tonight! WS was the place to be with loads of girlfriends!!! I had the best help picking out great kitchen gadgets!! They truly set the bar with AWESOME customer service. Love all of my WS Utica Square/Tulsa girlfriends!!!���
Business response:
Yea! We love hearing this and will let you know about the next event!
Was almost a terrible experience but thankfully the manager, Heather, helped me. I waited in line to get checked out and cashier went to another register to help someone, which was fine because I assumed she had already been helping them. Then she left and started talking to someone. Then another lady came up and ignored me. Then the first lady came back and still ignored me so I changed registers and she walked away. So I left. So upset because this store has stuff I need but was too mad to wait any more. Didn't feel like I... read more
Business response:
We are so terribly sorry that you had a bad experience in our store. We would LOVE for you to come back and try again! We really strive for wonderful customer service and don't want anyone to have a bad experience!
Williams-sonoma has a 4 star rating with 178 reviews.
Williams-sonoma is closed now. It will open at 12:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com