This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Discover where superior quality & outstanding service meet at Willamette Park. Featuring open apartment homes, stunning forest views and ideal location in Salem
825 Harritt Dr NW, Salem, OR, 97304, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Verified Renter I love living here, neighbors are great! The inside is luxurious, spacious, and makes any visitor Feel at home.
Verified Renter The complex is well maintained, with lovely surroundings.
Verified Renter Living at Willamette Park has been a pleasure! The management and maintenance teams are very professional and friendly and will always make time for requests!
Verified Renter very good experience living here so far. I enjoy our apartment. the noise of the cars driving by is not very pleasing but I understand living right off the road cant get much better. another thing I don't enjoy so much is some of our neighbors slamming the door, its very loud and disturbing but I couldn't tell who is it that doesnt get doors can be disturbing for other people.
Awesome staff and beautiful property Recently visited willamette park and the staff were nothing but helpful and kind and the property was very clean and well maintained definitely one of the best complexes I’ve visited since iv been look for a new place to call home in West salem would definitely recommend to any one looking in the area to stop in
Business response:
Hi there, we are very happy to have provided you with such a positive experience! Thank you for sharing your experience with us, we strive every day to provide excellent customer service and offer a beautiful community for everyone to call home. Thank you for choosing Willamette Park.
Nice place horrible management Sometime in the past year or two management changed and it has been all down hill since then. I enjoy the apartment complex itself, just don't expect to be able to park easily or invite friends over. Management seems to be gone half the time "helping sister locations." Whenever communications are sent out you feel like a child being lectured, I can respect the need for reminders but the lack of professionalism is quite clear. Don't expect to utilize the gym regularly. The whole five pieces of e... read more
Business response:
We appreciate you sharing your opinions, as we believe that resident feedback is instrumental in improving our level of service. We would like to help turn your negative experience into a positive one, and would love to speak with you in person. Please let us know which date and time would work for you so that we may discuss what we can do to help.
Nicole and Casey (property managers) provide great service! I especially want to give kudos to and thank Nicole and Casey for providing great service to tenants. They carry out a variety of customer services for tenants along with the many other managerial duties they are responsible for - and always with a smile and positive attitude. Thanks so much!!
Business response:
Thank you for the kind feedback! We work hard to deliver the best customer service possible, and are so glad to hear you had a great experience living here. Thanks again for the recommendation, and have an amazing day!
Horrible management I’ve lived here for two years and do not enjoy it one bit. Management are the special type of people that give themselves 5 star ratings on Google but send emails every week complaining about how difficult their jobs are to residents. You will find more intellect in the dog turds that cover the property than in the management. Our option to sign a shorter lease was revoked this year because management cannot keep the apartments filled and cannot afford to lose more residents. They are inconsiderate and la... read more
Business response:
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our goal with the recent community wide email was to bring to light some community policies, not to complain about our jobs. We as the management team love our job, and love our community. I would be willing to speak with you in regards to your lease term options and hopefully provide an explanation to you as to why we only offer certain lease terms. We would love to have the ... read more
Buyer beware Walls are paper thin. You can hear all noise from your neighbors. Not a good place for kids. We were harassed constantly by our downstairs neighbor for walking in our apartment during the day. Management did nothing to help us with our awful neighbors. We left shortly after arriving and found this is a commen occurrence at this place. I believe they are running a shady business practice and trying to collect outrageous early termination fees. Not to mention this place is expensive, and they have hidden fees ever... read more
Business response:
We appreciate you taking the time to share your experience. Thank you for making your home here at Willamette Park. Your feedback will help us to enhance our level of service, and we look forward to having the opportunity to earn your trust again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Willamette Park has a 4 star rating with 114 reviews.
Willamette Park is closed now. It will open at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com