This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Wild Willy's Burgers
- Restaurants
- Worcester, MA
About this business
Location details
317 W Boylston St, Worcester, MA, 01606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First let me preface this by saying that I am a sous chef. Secondly, you never know who you are serving. So, always give every customer your best. That's absolutely not what I got and my order could not have been any easier. I ordered two medium rare cheese burgers without buns and a diet coke. When the burgers were delivered, there was no cheese on them. I told the girl that they were supposed to be cheeseburgers. She actually asked me if I wanted her to have them put cheese on them. Well, yes since that's what I ordered. L... read more
Business response:
Hi Erin, We're disappointed that you had such a bad experience during your visit. While we're proud to serve hundreds of guests in a day with an above-average success rate for accuracy and quality, we do humbly recognize that were not infallible, and that minor errors are still a possibility; though certainly not the norm. Moreover, your request for bunless burgers is not too unusual for us, given our expertise in serving a large number of folks with some very serious food allergies. Nonetheless, it sounds like the poor expe... read more
Love it the staff is AMAZING the food is the BEST you will EVER HAVE and the owner Dan Lawton is is the nicest guy you will ever meet....i would recommend it to anyone
Business response:
Thank you for the kind words, Brad. I'm glad we really made an impression with you and earned such a high recommendation. Looking forward to your next meal with us! - Daniel Lawton, Owner/President - Wild Willy's Of Worcester
The Bison burger I had was so delicious, good food, counter help could be worked on a little but other than that, I enjoyed my meal.
Business response:
Joseph, I'm glad to hear your burger was so delicious. Your feedback is appreciated -- we want your visit to be absolutely perfect. Looking forward to impressing you the next time you come by. - Daniel Lawton, Owner/President
Always good! And always prompt on time too! I've never had a bad experience, it's definitely one of my favorite places to go.
Food was fantastic, bison burger was absolutely perfect! It was my first time there and i was very impressed.
Business response:
Thank you for the review, Nicole! We are thrilled to hear about your positive experience and look forward to serving you again soon! Daniel Lawton Owner/President Wild Willy’s of Worcester
I've driven by for years and finally had the opportunity to stop in, five minutes before closing. The meal was prepared as if it were midday. I enjoyed everything and will be a frequent customer going forward - so much to sample!
Great place for burgers. We love it. You can get your burger any way. They have so many to choose from
Wild willys is probably the best place for a burger. Anywhere! But the problem lyes within the service and counter help. I did not get my burger the way I wanted. The girl at the register had no idea. I ordered jalapeños mushrooms instead I got chili. Why ask what I want if I can't get it. So 2 people for burgers. 32 dollars??!! Quite expensive for not getting what you want. I sill give it a good review because the burger taste great. Just seems when you go there the left hand don't know what the right hand is doing. Will re... read more
Without fail, both times I've had the burgers here I have gotten food poisoning. Don't waste your money.
Business response:
Elizabeth, As the new owner of WIld Willy’s since this past July (2017), I’ve made it a priority to go back and read the archived reviews from my predecessors, so I can learn from any prior mistakes and make sure that my guests are being treated great and receive safe, wholesome food that they can feel good about. Needless to say, I am incredibly disappointed to learn that you had issues with us in the past. If you’re ever willing to give us another shot, my new team and I would certainly welcome the opportunity to serve you... read more
Frequently asked questions about Wild Willy's Burgers
How is Wild Willy's Burgers rated?
Wild Willy's Burgers has a 4.1 star rating with 674 reviews.
When is Wild Willy's Burgers open?
Wild Willy's Burgers is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com