This profile has been claimed by the business owner or representative.
White Shovel Landscapes
- Landscaping
- Hartselle, AL
About this business
Dig the details... White Shovel Landscapes makes your dream of a new landscape come true. We use photographic landscape design technology which allows you to view your actual home with completed landscape ideas and assist you with the decisions of the best options to compliment your home or business. You will be able to view the completed project before it is installed. Not only do we design your new landscape, we install it, and maintain it, too. And, our consultation appointments are absolutely free! We respect your time, ... read more
Location details
5657 Norris Mill Rd, Hartselle, AL, 35640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Too early to rate. Have only had time to make design recommendations.
Read the reviews. Would not hire again
I hired White Shovel for some front yard landscaping, including installing a stone retaining wall. Within a few months of completing the job, the wall has a 1/2" crack from top to bottom. I left 4 messages for them to call me and never heard from them. I complained through the BBB and their response was that was normal settling. Other contractors have looked at it and said there is not a proper footing and the mortar they used is wrong. The quality of the other work they performed is well below professional workmanship. I wo... read more
Business response:
It's hard to respond to reviews like this. There are no standards or things in place to keep anyone from posting or writing anything they like about any company they like. The wall constructed was a natural stone wall, and natural cracks appear. This wall was inspected and there were hairline expansion cracks. The client did in fact refer to the BBB to attempt to push us to redo the entire wall. After inspecting the wall, expansion cracks will always be apart of natural stone. I wish we could convert natural stone into ... read more
I give White Shovel Landscapes my highest recommendation. Isaac is great to work with - he is enthusiast and creative. I love the fact that they have a computer program that allowed me to see what my home would actually look like with the suggested landscaping. This was a fantastic tool. Isaac developed the landscape plan with all low maintenance plants, which my husband loved. White Shovel also provides the landscape plans at no initial cost, unlike some other companies. We also opted for the annual maintenance program whic... read more
This company might be good for a simple job but anything else No. I needed my yard graded, sloped and French drain installed. Mike came out so we planned out the job and he sprayed painted the area to be regarded and said crew would be there 1st thing in the morning. So at 3:30 in the afternoon the crew shows up to work and had no idea what to do so I to explain what to do and they did not follow the instructions or the design by Mike. Did not have the materials needed to finish told me back 1st thing in morning at 2:00 came... read more
Business response:
Drainage problems can be tough to solve, and I'm a little shocked at this review. Having first analyzed the problem, and attempted to fix it. We discovered there were giant roots in the ground, and we had to make a different approach. We came out with three different solutions before we solved the problem. I know this may seem frustrating to some clients, but I'd like to point out that we charged for one type of drain, but installed 3 different types on three different occasions to make sure the problem was solved.... read more
They did a good job, only had to point out a few things that were not done. They went above and beyond on other things. My only gripe was the cost. It was a little pricey. Will have to save up again to have any more done, but overall a good job. And the workers had a great attitude and very friendly.
The customer service, patience and knowledge was remarkable. Kyle and Issac are truly great to work with.
This company was awesome. Everyone who worked on the project was punctual, courteous, and went out of their way to complete my project just as I wanted it. The first estimate was over my budget, and they worked with me to adjust.... but still get most of the things I wanted.
Met with the company representative who presented me with plans for the job. Very nice gentleman and very accommodating. Plans were to my specifications and cost range. Work will be done the last week in Oct. Will give another review then. Work was done in October and I am very pleased. I had some cross-tie steps done with river rock between and they are gorgeous! Also had some concrete steps poured and they turned out very nice. The workers and the project manager (Angie) were great...so accommodating and wanted me to be pl... read more
Frequently asked questions about White Shovel Landscapes
How is White Shovel Landscapes rated?
White Shovel Landscapes has a 4.3 star rating with 76 reviews.
When is White Shovel Landscapes open?
White Shovel Landscapes is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com