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White Bear Mitsubishi
- Car Dealers
- White Bear Lake, MN
About this business
Our goal is to make your new and used vehicle buying experience the easiest possible. White Bear Mitsubishi's virtual dealership offers a wide variety of car, SUV, crossover, and truck models, Mitsubishi offers and incentives, service specials, and Mitsubishi parts savings. Conveniently located in White Bear Lake, MN we also serve St. Paul, MN and Minneapolis, MN. If you're looking to purchase your new dream car, you've come to the right place. At White Bear Mitsubishi we pride ourselves on being the most reliable and trustw... read more
Location details
3400 Hwy 61 N, White Bear Lake, MN, 55110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We have purchased 3 vehicles from this dealership within the past 6 years. This dealership always put the customer first and we were very excited to have finally found customer service like this. But that has all changed since Richard was forced to leave because of health reasons. Even my salesman told me it has become a S_it show of a company to work for. I won an oil change certificate at my first new owners clinic and because I'm retired and purchased a different vehicle I wasn't able to use it right a way. I tried once a... read more
Business response:
Thank you for your review, I did comment on this yesterday through google. Below is a copy of my response. Bill, Thank you for taking the time to send us a note regarding your recent visit with us. I am saddened to hear that there was a complete misunderstanding regarding your complimentary oil change. Whether or not the previous owner or the salesperson were here or not, this offer would certainly have been honored. I will be glad to refund the charge that you received. I will have a check mailed to you. Again, our apolo... read more
White Bear Mitsubishi is calling me non stop! I haven't owned a Mitsubishi in years and due to the constant calls, I won't own one in the future! You know they are aware they are harassment as the number isn't displayed. I'm filing complaints@
I bought a 2019 Malibu from Maplewood Mitsubishi July 27 2024. It needed some repairs which they took care of. Mostly. I didn't know about any oil leaks until they called to ask if I wanted to bring it in to have fixed. The navigation is not working much of the time, especially when I need it. Now the check engine light has come on and the auto shop where I take my cars said that they can fix the check engine light for $350. The oil leaks are being taken care of by my mechanic but it will cost me $2700 to fix. When I bought ... read more
Very unorganized. Went in with an appointment with the assumption the car was ready to look at. Sat and waited for 20 minutes while they found a "sales person" to help me. Then waited another 20 minutes to get the car pulled up. Had a loan already approved but that was not good enough for them. All of a sudden I'm getting emails with a credit inquiry notice. They were in the back " finding a better rate," after we told them that was not necessary. They did not ask for authorization to do so. After about 2 and half hours ther... read more
Signed all paperwork on 7/31/24 to take delivery of a new 2024 Mirage on 8/2/24. Do not work with Sara ******* or Alex ******. These individuals will sugarcoat the deal to get you a vehicle with huge payments that overvalues the actual cost of the vehicle. Read all fine print, do not fall for their sugarcoating tactics. If you do not have perfect credit, these individuals will lure you in like a huge fish and wont let go until you payments that will be double or even triple of actual vehicle cost. My credit is not is not per... read more
My wife and I have been fans of the White Bear Mitsubishi/Bear Lot team for a couple years now, but just the other day, the experience we had with them has changed our whole view on the company. We bought two vehicles, one from the Bear Lot, One from White Bear Lot, and also had my past Ford Flex worked on at the Bear Lot and had the greatest experience. The BIG BUT here though is my wife and I reached out to White Bear Mitsubishi the other day to address concern about an improper hitch wiring install and they wouldn't even ... read more
Bought a vehicle at The Bear Lot (TBL) and noticed a fluid leak on my garage floor the following day, I reported it to TBL immediately and brought it in. They said they couldn't find a leak but added dye and wanted me to return after I drove a few hundred miles. When I returned a week later for a follow-up, TBL was closed. Nobody informed me of a pending closure. So, doing some research I discovered it was affiliated with White Bear Mitsubishi (WBM) and has the same the GM/Owner of both dealerships. I called WBM to see if th... read more
White Bear Mitsubishi is harassing me and my family with mailings, cell phone calls, and home calls about an Airbag Recall. We have had the car there twice (with an appointment) only to be told after we were there that they did not have the part. A third time our appointment was cancelled the day before because there was no part available. We were told they would let us know when the part comes in. Three years now and no call that the part is in. JUST MULTIPAL CALLS AND RECORDING EVERY WEEK TO MAKE AN APPOINTMENT. I have ask... read more
Business response:
*************** morning. I am sorry to hear about your experience. We have a new system that is helping us contact customers with recalls - and I'm wondering if something is perhaps wrong with their system?Would you be willing to e-mail me at ********************************************* or call me at ************.I would certainly like to get to to the bottom of this - and help turn your perception around of what has occurred.
This is a follow up to my review if bad service MIstubihi wanted me to remove the bad reviews I put out, and that he would be willing to pay me back half of the cost for brakes, and the cleaning fee if I did that. I told him I was not good at removing things off of sights,but I would reflect a continued answer on those sights based on what he wanted to do. I told him, I was not happy with his response, so maybe he should think about how he wants the outcome to be reflected. His biggest concern, was if I was willing to remove... read more
Business response:
***** Thank you for continuing to give us reviews online. You have documented via e-mail that if we solve your concerns regarding - you will "only say good things about us". We have provided you a settlement document that gives you reimbursement for your inconvenience and service - and have only documented what you promised to do in e-mail to us.It represents exactly what you demanded as well as final resolution of this situation. The terms apply to both of us. We are looking forward to putting this situation behind us. Plea... read more
Frequently asked questions about White Bear Mitsubishi
How is White Bear Mitsubishi rated?
White Bear Mitsubishi has a 4.7 star rating with 3,639 reviews.
When is White Bear Mitsubishi open?
White Bear Mitsubishi is closed now. It will open tomorrow at 9:00 a.m.
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