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Whiskey Cake
- American
- San Antonio, TX
About this business
Location details
15900 La Cantera Pkwy Ste 21200, Ste 21200, San Antonio, TX, 78256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called a week and a half ago to make reservation for Mother’s Day brunch. I was told they weren’t taking reservations this year. Okay fine. Got up early to go get a table and they said that if we didn’t have a reservation they were all full!!!! That was at 9:40 am . WTH Won’t ever go back there again!!!!
Business response:
Shannon, I am sorry to hear about the mix up here. I am not sure why you were told that as you found out we were indeed taking reservations. I am sorry that you woke up early just to come in and find out we were all booked up. I understand your frustration completely. I would like to opportunity to make this up to you. My email in Jon.wilson@whiskey-cake.com. I hope to hear from you soon.
Great food, atmosphere and service! Our first time there but definitely not our last!
Great service. The food was delicious!! Prices were what we expected in regards to amount of servings and quality of dishes.
We've heard such great things about Whiskey Cake and decided to finally go by this morning for brunch. We loved the environment and we really enjoyed our mimosa flights. My meal (eggs benedict) was good, BUT it was cold. I wasn't able to eat it. When I let the server know, all he said was "I'm sorry." I was disappointed that no attempt at correcting this was made (didn't ask to replace it/fix it).
Business response:
Zandra, I am terribly sorry to hear about this. There is no excuse for this. We strive to provide every guest with great food every day and while we missed this we should have been able to correct this while you were here. And for that I am sorry. Please allow me to correct this as well as get some details on the visit for coaching purposes. My email is jon.wilson@whiskey-cake.com. Thank you and I look forward to hearing from you.
It was a very great experience. I server was there to fill up our drinks with out us ask. The food was great and came out fresh. The best thing about the restaurant would have to be the whiskey cake.
Frequently asked questions about Whiskey Cake
How is Whiskey Cake rated?
Whiskey Cake has a 4.6 star rating with 6,448 reviews.
When is Whiskey Cake open?
Whiskey Cake is closed now. It will open tomorrow at 9:00 a.m.
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