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Whetstone Apartments
- Apartments
- Durham, NC
About this business
Location details
501 Willard St, Durham, NC, 27701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Verified Renter I’ve had a great experience living at Whetstone. It’s peaceful, comfortable, and feels like home. The maintenance team is also very responsive and helpful.
Business response:
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a great experience living at Whetstone and that your home feels peaceful and comfortable. We also appreciate you recognizing our maintenance team—we’ll be sure to share your feedback with them. Thank you for choosing Whetstone as your home!
Verified Renter The quality of the building and maintenance has gone down since I first moved in. Considering moving when my lease is up
Business response:
Thank you for sharing your feedback. We’re sorry to hear that your experience has not met the standards you expected when you first moved in. We take concerns about the condition of our community and maintenance services seriously and would appreciate the opportunity to learn more about your experience. Please reach out to our management team directly so we can better understand your concerns and work toward addressing them. We value having you as a resident and hope to improve your experience at Whetstone.
Verified Renter great location, great staff, modern, great amenities, highly recommend it
Business response:
Thank you for the wonderful review! We’re so glad to hear that you’re enjoying our great location, modern amenities, and the service provided by our team. We truly appreciate your recommendation and are happy to have you as part of the Whetstone community!
Verified Renter A place like home. Security has never been an issue at this moment and praying that it would continue. Appreciate the free events that the management is conducting regularly as well as the free hot drinks. Though there were times not available. Service requests are prompt to comply and deliver the needed work.
Business response:
Thank you so much for your thoughtful review! We’re delighted to hear that you feel at home here and that you’ve had a positive experience with our management team. Your kind words about our community events, complimentary hot drinks, and prompt service requests mean a lot to us. We also appreciate your feedback regarding the availability of the hot drinks. We’ll continue working to make sure this amenity is consistently available whenever possible. Thank you again for being part of our community. We truly appreciate having ... read more
Verified Renter I’ve been a resident here for almost 2 years now and they’ve been consistent in terms of responding quickly to maintenance concerns.
Business response:
Thank you for being a valued resident for nearly two years! We’re so glad to hear that our team has been responsive to your maintenance needs. We truly appreciate your kind words and are happy to have you as part of our community!
Verified Renter We had an issue in our apartment, and whetstone maintenance responded promptly and resolved it quickly. Really appreciate it!
Business response:
Thank you for taking the time to share your experience! We're pleased to hear that our maintenance team responded promptly and was able to resolve the issue quickly. We'll be sure to share your kind words with the team. Thank you for choosing Whetstone as your home! Whetstone Management
Verified Renter '-Very nice to have a garage attached to the property -Apartment application was easy -Very quiet atmosphere, almost never hear a neighbor besides from the door of the apartment -Staff could better be trained on move in etiquette and on how to use the online portal
Business response:
Thank you for taking the time to share your feedback! We're glad to hear you enjoy the attached garage, found the application process easy, and appreciate the quiet atmosphere in our community. We also appreciate your honest feedback regarding the move-in experience and assistance with the online portal. We take your comments seriously and will use them as an opportunity to improve our training and better serve our residents. Thank you for choosing our community as your home. If there is anything we can do to enhance your ex... read more
Verified Renter Whetstone apartment is lime home sweet home. We feel safe and comfortable. There were few incidence that we need an urgent services from the maintenance, and soon they came.
Business response:
Thank you for sharing your experience! We're honored to hear that Whetstone feels like a \"home sweet home\" and that you feel comfortable in our community. We're also pleased to know that our maintenance team responded quickly when urgent issues arose. Thank you for being a valued resident and for your kind words. We truly appreciate your feedback and are grateful to have you as part of the Whetstone community! Whetstone Management
Verified Renter I’ve recently renewed my lease at Whetstone Apartments for another year. Not just because of its proximity to my workplace but also because of its amenities and the cleanliness of its areas. The corridors are regularly cleaned. The parking area is a covered space and I feel it’s a safer area compared to the first apartment I’ve stayed before. The maintenance team responds immediately within the day or a day after I made my online request.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything comes up. Take care!
Frequently asked questions about Whetstone Apartments
How is Whetstone Apartments rated?
Whetstone Apartments has a 4 star rating with 190 reviews.
When is Whetstone Apartments open?
Whetstone Apartments is open now. It will close at 5:00 p.m.
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